HP 4215xi, 4215v, 4255 My USB cable is not, Computer, Additional installation troubleshooting help

Page 155

 

 

 

 

 

troubleshooting information

 

 

 

 

 

 

 

problem

possible cause and solution

 

 

 

 

 

 

 

 

My USB cable is not

Connecting your computer to your HP Officejet with a USB cable is

connected

straightforward. Simply plug one end of the USB cable into the

 

back of your computer and the other in the back of the

 

HP Officejet. You can connect to any USB port on the back of your

 

computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

troubleshooting

additional installation troubleshooting help

You might want to refer to the Read Me file for more information on possible installation problems. In Windows, you can access the Read Me file from the Start button on the taskbar; select Programs, Hewlett-Packard, HP Officejet 4200 Series, View the Readme File. In Macintosh OS 9 or OS X, you can access the readme file by double-clicking the icon located in the top-level folder of the HP Officejet software CD-ROM.

The readme file provides more information, including:

•Using the Re-install utility after a failed installation to return your computer to a state that will allow the HP Officejet to be re-installed.

•Using the Re-install utility in Windows 98 to recover from a Composite USB System Driver missing.

This error might occur if the hardware is installed prior to installing the software. After running the Re-install utility, reboot your PC, and install the HP Officejet software before connecting the HP Officejet to your computer.

You can also find more information on the HP website at:

www.hp.com/support

user guide

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Contents Hp officejet 4200 series All-in-one User guide Page Hp officejet 4200 series All-in-one Information herein is subject to change without notice Safety informationContents Use the scan features Order supplies Hp officejet 4200 series support Troubleshooting information 137 Contents Help Description Get helpHelp Description This section contains the following topics Tip You can do more with your HP Officejet by usingHp officejet overview Hp director software to do more with your hp officejet onHp officejet at a glance Feature PurposeUSB port Rear cleanout doorFront panel overview Line portPurpose FeatureFeature Menu overview Select the Officejet 4200 Series Open the hp director for Windows usersOpen the hp director for Macintosh users Open the hp director using Macintosh OSFeature purpose Open the hp photo and imaging director using Macintosh OS Feature purpose Hp officejet overview Open and close the paper tray Load paper and load originalsOpen and close the hp officejet Lift the document feeder tray Open the paper tray door Unfold the paper trayPaper types Papers for printing and copyingRecommended papers Recommended papers on Papers to avoid onFollowing are the paper sizes available for printing Size group Specific sizePapers to avoid Paper sizes for printingLoad full-size papers Load paperLoad 4 by 6 inch 10 by 15 cm photo paper with tear off tabs Load envelopesLoad originals & paper Paper Tips Load postcards, index, or Hagaki cardsLoad other types of paper in the paper tray Set the paper type Paper type settings for copyingPaper Front panel setting Set the paper type for copying Paper size setting for copyingPaper size setting for receiving a fax Set the paper sizeLoad originals Avoid jamsLoad originals & paper Press Copy repeatedly to scroll through the menu options Use the copy featuresUse the copy features from the front panel OverviewIncrease copy speed or quality Change default copy settingsPress Start Black Copy a two-page black-and-white documentCopy a photo onto a full-size Make multiple copies of the same originalPress Start Color Press Photo Fit toCopy a washed-out original Copy a legal-size document onto letter paperEnhancements Text Photo Mixed None Copy a document that has been faxed several timesPress ! to make the image more vivid Press Start Color or Start BlackStop copying Enhance light areas of your copyStop scanning on Use the scan featuresScan an original on Stop scanning To stop scanning, press Cancel on the front panelScan an original Use the fax features Send a fax Enable fax confirmationSend a color original or photo fax Send a basic faxSend a fax using speed dials Last number dialed appears in the display Send a fax using redialSchedule a fax Press Redial/PauseSend a fax from memory Cancel a scheduled faxTo send a fax manually from a connected phone Send a fax using monitor dialingTo send a fax using monitor dialing from the front panel Send a fax manually from a telephoneTo change the answer mode from the front panel Set the answer modeThis mode only Setting. See set the number of rings beforeIncoming calls Default setting if you have anDistinctive ringing service Fax Answering machineSet the number of rings before answering Receive a faxReceive a fax manually from the front panel Receive a fax manually from a phonePoll to receive a fax Use the attached handset hp officejet 4250 series only Answer incoming calls using the handsetMake phone calls using the handset Set the fax header Receive faxes using the handsetSend faxes using the handset Adjust the handset volumeCharacter Enter textEnter a phone number Generate reports automatically Available description symbolsPrint reports Generate reports manually Delete speed-dial entries on Set up speed dialingUpdate speed-dial entries on Add group speed-dial entries Create individual speed-dial entriesDelete speed-dial entries Update speed-dial entries∀ or ! to scroll to the setting you want and press OK again Change fax resolution and lighter/darker settingsChange the fax resolution HP Officejet uses the new default setting to send your fax Change lighter/darker settingSet new defaults Set the date and time Set fax optionsSet tone or pulse dialing Adjust the ring volumeSet the paper size for received faxes Forward faxes to another number Adjust the phone line monitor volumeEdit or cancel fax forwarding Redial a busy or unanswered number automatically Change the answer ring pattern distinctive ringingPress ! to select Redial or No Redial Press OK Set automatic reduction for incoming faxesSet the fax speed Use error correction modeFax speed setting Block junk fax numbers Use caller IDTo delete junk fax numbers Set backup fax receptionTo add junk fax numbers Set the country and language Reprint the faxes in memoryStop faxing Fax Fax Print Windows users Make changes to the print settings, and click OKSet printing options Macintosh usersSummary panel To change the print settings for the current print jobAttributes panel Application attributes panelOutput options panel OS Paper type/quality panel Stop a print jobOrder other supplies Order suppliesOrder media Order print cartridgesCountry/region Number for ordering Maintain your hp officejet Clean the glassClean the white strip Windows users Clean the exteriorWork with print cartridges Check the ink levelsMacintosh users Press SetupPrint a self-test report Maintain your hp officejet Print carriage moves into view Handle the print cartridgesReplace the print cartridges Maintain your hp officejet Maintain your hp officejet Use the print cartridge protector Use a photo print cartridgeTo align the print cartridges from the front panel Align the print cartridgesTo align the print cartridges from the hp director Clean the print cartridge contacts Clean the print cartridgesReplace the telephone cord Set the scroll speed Restore factory defaultsFactory default settings are restored Set the language and country/region Set the prompt delay timeSelf-maintenance sounds Hp customer support Hp officejet 4200 series supportGet support and other information from the Internet Call elsewhere in the world Call in North America during warrantyHp officejet 4200 series support Prepare your hp officejet for shipment Call in Australia post-warrantyHp officejet support Hp officejet support Warranty upgrades Warranty informationDuration of limited warranty Warranty serviceExtent of limited warranty Returning your hp officejet for serviceHewlett-packard limited global warranty statement Local law Limitations of warrantyLimitations of liability 102 Paper-tray capacities Paper specificationsTechnical information Paper sizes Automatic document feeder paper capacityPrint margin specifications Fax specificationsScan specifications Environmental product stewardship program Physical specificationsPower specifications Environmental specificationsPlastics Material safety data sheetsEnergy consumption Paper useHp inkjet supplies recycling program Recycling programRegulatory model identification number Regulatory notices110 FCC statement111 Declaration of conformity European Union Geräuschemission113 EMC Declaration of conformity115 116 Fax setup Faxing from a DSL line Faxing with a PBX phone system or an Isdn line How to tell if the following instructions apply to youVietnam How to choose the right fax setup for your officeSingapore Spain Taiwan Thailand VenezuelaYes, I have a voice mail service Select your fax setup case from this tableVoice mail Voice calls and PC modemModem Voice calls, PC modem, and answering machineHow your hp officejet will answer fax calls Case a separate fax line no voice calls received124 Set Rings to Answer to How to answer fax calls automaticallyCase C shared voice/fax line Hp officejet 4210 series with no handsetHow your hp officejet will answer fax calls How to answer fax calls manuallyHp officejet 4250 series with handset 127 Case E shared voice/fax line with PC modem 129 Case F shared voice/fax line with answering machine 131 132 Case H shared voice/fax line with voice mail How to answer fax calls manuallyCase I shared voice/fax line with PC modem and voice mail 135 136 Software and hardware installation troubleshooting Troubleshooting informationInstallation troubleshooting Drive Problem Possible cause and solutionTo check the installation on a PC, verify the following Software installation troubleshootingIcons are missing in the HP Director on Some of the icons To uninstall from a Windows computerHp image zone, the software has been properly installed Start menu To uninstall from a Macintosh computerThen Fax Setup Wizard Double-click the ApplicationsHP All-in-One Software folderDevice Hardware installation troubleshootingPrint cartridges on See print a self-test report on You can also find more information on the HP website at Additional installation troubleshooting helpMy USB cable is not ComputerTwo types of cords shown below Fax setup troubleshootingModem to e-mail or access the Internet Problems. Check the sound quality of the telephone line bySee use error correction mode on page 65. Also contact your Phone company to report the noise problem on your lineDistinctive ringing on Changing this setting, see change the answer ring patternManually from a phone on Information, see create individual speed-dial entries on Fax using monitor dialing on page 43 or send a fax manuallyFrom a telephone on Operational troubleshooting Numerics Index134 148124 125141 139112 111133 Page Q5600-90113
Related manuals
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4215xi, 4215, 4215v, 4255 specifications

The HP 4255, 4215, and 4215xi are part of Hewlett-Packard's renowned line of multifunction printers (MFP) that cater to a variety of business needs. Designed for productivity, these models combine printing, scanning, copying, and faxing functions, making them ideal for small to medium-sized offices.

The HP 4255 is known for its high-speed printing capabilities, reaching up to 50 pages per minute, making it suitable for environments with high print volumes. This model features automatic duplex printing, which allows users to print on both sides of the paper, saving both time and resources. With a monthly duty cycle of up to 150,000 pages, it is built to handle heavy workloads. The 4255 includes a large input tray that can accommodate up to 4,700 sheets, reducing the frequency of paper reloading.

On the other hand, the HP 4215 and 4215xi offer similar functionalities but cater to a somewhat different market segment. The 4215 series provides solid performance with print speeds of up to 35 pages per minute. While it is slightly slower than the 4255, it still delivers excellent quality prints with a maximum resolution of 1200 x 1200 dpi. The 4215xi adds enhanced features such as an intuitive color touchscreen display, which simplifies navigation and operation for users of all skill levels.

These printers utilize HP’s innovative Print Contract Technology, which optimizes print quality and device efficiency. Their Smart Duplexing feature further enhances paper savings by automatically detecting when double-sided printing is more efficient. The devices are designed with a user-friendly interface, enabling quick access to all functions.

Connectivity options are abundant across these models, including USB, Ethernet, and wireless capabilities. This ensures that users can print directly from their computers, tablets, or smartphones, promoting a seamless workflow.

In terms of energy efficiency, all three models are ENERGY STAR certified. They incorporate features that minimize power consumption during idle periods and utilize HP's Instant-on Technology, which allows for fast warm-up times, saving both energy and time.

In conclusion, the HP 4255, 4215, and 4215xi printers exemplify reliability and efficiency in the MFP market. Their advanced features, high-speed printing capabilities, and exceptional multifunctionality make them valuable assets for any business looking to enhance productivity and streamline printing operations.
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