HP 4110xi, 4110v manual Hp support, Call in the U.S. during warranty

Page 49

10 hp support

This section explains the support services information provided by Hewlett-Packard.

If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries/regions worldwide. If a support service number is not listed for your country/region, contact your nearest authorized HP dealer for help.

get support and other information from the internet

If you have Internet access, you can get help from the following HP website: www.hp.com/support

The Web site offers technical support, drivers, supplies, and ordering information.

hp customer support

Software programs from other companies may be included with your HP Officejet. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call.

1Make sure that:

a.Your unit is plugged in and turned on.

b.The specified print cartridges are installed correctly.

c.The recommended paper is properly loaded in the input tray.

2Reset your unit:

a.Turn off the unit using the On button located on the unit’s front panel.

b.Unplug the power cord from the back of the unit.

c.Plug the power cord back into the unit.

d.Turn on the unit using the On button.

3For more information, check the HP website at: www.hp.com/support

4If you are still experiencing problems and need to speak with an HP Customer Support Representative:

–Have your service ID and serial number ready. To display your service ID and serial number on the front panel, do the following. Press Enter and Start Color at the same time, until the service ID appears in the front-panel display. From this display, press the right arrow until the serial number displays.

–Print a Self-Test Report. See print a self-test report on page 32 for information on printing this report.

–Make a color copy.

–Be prepared to describe your problem in detail.

5Call HP Customer Support. Be near your unit when you call.

call in the U.S. during warranty

Call (208) 323-2551. This service is free during the warranty period; however, your standard long-distance phone charges still apply. A fee may apply outside the warranty period.

45

Page 48 Page 50
Image 49
Page 48 Page 50
Contents Reference guide Hp officejet 4100 series all-in-oneCopyright Hewlett-Packard Company Safety informationContents Index Help Description Get helpChapter Quick start Front panel featuresButton Purpose Review the hp photo & imaging director Use your hp officejet with a computerFeature Feature Purpose Load originals Load originals and load paperLoad paper Chapter Load envelopes Load postcards Load 4 x 6 inch photo paperPaper Tips Tips for loading other types of paper in the paper traySet the paper size Set the paper typeMake copies Use the copy featuresMake a copy Increase copy speed or qualityReduce or enlarge a copy Set the number of copiesMake copies lighter or darker Enhance text sharpness and photo colorsPerform special copy jobs Change settings for all copy tasksCopy a photo Fit a copy to Copy optionsScan an original Use the scan featuresStop scanning Change settings and use speed dials before sending a fax Use the fax featuresSend a fax Send a fax from your hp officejetSchedule a fax Send a color faxReceive a fax Cancel a scheduled faxSet the number of rings before answering Receive a fax manuallyChange resolution Control resolution and contrastPrint reports Generate reports automaticallyPress Enter to accept the setting you selected Change other fax settingsChange contrast Redial a number automaticallyForward faxes to another number Edit or cancel fax forwardingAdjust the volume Use error correction modeSet automatic reduction Create individual speed-dial settings Set up speed dialingChange the answer ring pattern distinctive ringing Delete speed-dial settings Set basic fax settings using the front panelSet the date and time Set the fax headerCheck for dial tone Enter textFollowing fax settings are available in the Setup menu Setup menu for fax commandsFax job menu Chapter Maintain your hp officejet Clean the glassClean the exterior Clean the white stripWork with print cartridges Print a self-test reportReplace the print cartridges Chapter Clean the print cartridges Restore factory defaultsAlign the print cartridges Self-maintenance sounds Set the prompt delay timeSet scroll speed Following options are available from the Setup button Setup menu optionsChapter Possible installation problems Additional setup informationRemove and reinstall your hp officejet software Additional setup information Additional troubleshooting help Doc statement / déclaration de conformité Canada Technical informationGeräuschemission Hp support Call in the U.S. during warrantyCountry/region Hp technical support Call elsewhere in the worldPrepare your unit for shipment Call in Australia post-warrantyHp officejet 4100 series Hp distribution center Chapter Express service Warranty informationExtent of limited warranty Limitations of liability Limitations of warrantyLocal law Reference guide Chapter Numerics IndexHp officejet 4100 series Page Chapter Declaration of conformity Order media Q1608-90163Order print cartridges Print cartridges Hp reorder number
Related manuals
Manual 2 pages 4.77 Kb Manual 2 pages 28.4 Kb
Top Page Image Contents