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Solving Problems
While Printing, Faxing, or Copying
This section describes how to solve problems you might encounter while using the HP OfficeJet.
Symptom: |
| Cause: |
Lines or dots are |
| The connection between |
| ||
missing from the |
| the print cartridge and |
characters in the |
| cradle is intermittent. |
printout. |
|
|
|
| OR |
|
| The copper contacts of |
|
| the print cartridge are |
|
| dirty. |
Solution:
Remove the print cartridge and reinstall it. Try printing again. You may need to repeat this before the ink resumes a continuous flow.
OR
1.Remove the print cartridge. (For help, see the instructions in "Changing the Print Cartridge" later in this chapter.) Use a
2.Reinstall the print cartridge and try printing again. If the print quality remains poor after cleaning the contacts, clean the ink nozzles as described for the next symptom in this table.