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U.S. Customer Resources
Organization | Telephone | Support | Hours of |
| Number | Provided | Operation |
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CompuServe | (800) | Interactive dialog with | 24 hours per day |
| be a subscriber. Ask | worldwide HP | 7 days per week |
| for agent #51. | customer community |
|
| CompuServe connect | for the exchange of |
|
| charges apply to | information |
|
| caller) |
|
|
Internet (HP ftp site) | ftp address: | Information on | 24 hours per day |
| ftp://ftp.hp.com/html/ | products, printer | 7 days per week |
| drivers and support |
| |
| officejet |
| |
| for anyone with ftp |
| |
| .html#software |
| |
| access to the Internet |
| |
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|
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Printer drivers by mail | (303) | Printer drivers may be | 24 hours per day |
|
| obtained by contacting | 6 days per week, |
|
| the software | closed Sundays |
|
| application |
|
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| manufacturer, |
|
|
| however, HP |
|
|
| distributes some of the |
|
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| most popular software |
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| applications |
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HP Customer | (800) | Ordering of User's | 6:00 am - 5:00 pm |
Information Center |
| guides, technical | PST weekdays |
|
| reference guides and |
|
|
| other literature |
|
HP Direct | (800) | 6:00 am - 5:00 pm | |
|
| supplies and | PST weekdays |
|
| accessories, except |
|
|
| documentation |
|
HP North American | (800) | HP service contract | 7:00 am - 6:00 pm |
Response Center |
| information | PST weekdays |