HP 300 manual

Page 87

U.S. Customer Resources

Organization	Telephone	Support	Hours of
	Number	Provided	Operation

CompuServe	(800) 524-3388 (Must	Interactive dialog with	24 hours per day
	be a subscriber. Ask	worldwide HP	7 days per week
	for agent #51.	customer community
	CompuServe connect	for the exchange of
	charges apply to	information
	caller)
Internet (HP ftp site)	ftp address:	Information on	24 hours per day
	ftp://ftp.hp.com/html/	products, printer	7 days per week
	ftp://ftp.hp.com/html/	drivers and support
	officejet	drivers and support
	officejet	for anyone with ftp
	.html#software	for anyone with ftp
	.html#software	access to the Internet

Printer drivers by mail	(303) 339-7009	Printer drivers may be	24 hours per day
		obtained by contacting	6 days per week,
		the software	closed Sundays
		application
		manufacturer,
		however, HP
		distributes some of the
		most popular software
		applications
HP Customer	(800) 752-0900	Ordering of User's	6:00 am - 5:00 pm
Information Center		guides, technical	PST weekdays
		reference guides and
		other literature
HP Direct	(800) 538-8787	Customer-orderable	6:00 am - 5:00 pm
		supplies and	PST weekdays
		accessories, except
		documentation
HP North American	(800) 633-3600	HP service contract	7:00 am - 6:00 pm
Response Center		information	PST weekdays

Image 87

Contents

HP OfficeJet Model Potential Shock Hazard Safety InformationContents Making Copies and Printing Troubleshooting & Maintenance If You Dont Read Anything Else RuhzruglRuhzrugll Sending a Fax RuhzruglllMaking Copies RuhzruglyUsing HP OfficeJet Manager Introducing HP OfficeJet Manager Running the HP OfficeJet Manager Using the HP OfficeJet Manager Help System Cleaning the Print Cartridge Using the File MenuUsing the OfficeJet Setup Menu Modifying Device SettingsSetting Use Whenever You Need To Volume=Soft Rings to Answer=2Distinctive Ring=Off Changing the Header for Your Outgoing Faxes Using Send Fax SetupSetting Automatic Redial Option Selecting Dialing ModeSetting up Speed Dialing Choose OfficeJet Setup/Speed Dial Setup Storing Speed Dial Codes for IndividualsSpecial Characters Use in Fax Numbers Storing Speed Dial Codes for Groups Select Speed Dial Setup from the OfficeJet Setup menuChanging the resolution Changing Send Fax QualityChanging the contrast Using Receive Fax Setup Choose Selecting Auto or Manual Receive Mode for incoming faxesIf This Is Your Situation This setting Changing the number of rings to answerSetting Backup Reception Setting Automatic ReductionReceive Mode is set to Auto Distinctive RingSilent Detect Changing the Loaded Paper Size Remote ServiceReducing Copies of Originals Setting DOS Printing OptionsUse this printer driver For this type of printer support Ringer Controlling Sound SettingsType of Sound Occurs When Adjust using Ring and Beep VolumeBeing notified of errors or warnings Using the Options MenuLog, and Print Reports Printing Logs and ReportsPrinting a Fax Log Report Automatically Printing Fax LogsDescription HeadingResult Pages Type Date Time Duration Diagnostic Speed Dial Report Printing HP OfficeJet ReportsHP OfficeJet Speed Dial Report for Menu Settings Report Soft Error onlyNormal Letter 8.5x11Letter PC-8CR only Off Portrait100% ReadySelf Test Report Acme Co 619Draft Clogged nozzles These faxes were not completely sent Power Fail ReportSending Faxes Dialing from the front panel What You Need to KnowRedial/Pause Sl-46b Sl-19a Sl-47 Helpful Hints Sending a Fax to Multiple Fax Numbers Press Enter/Save not Start/ CopyPress Start to send Sending a Fax at a Future Time Fax Settings Send Fax LaterOr press Speed Dial and a two-digit code number Store fax now? 1=Yes 2=NoMenu Fax Settings Polling SetupAsking to Receive a Fax from Another Fax Machine Polling These buttons Adjusting the ResolutionFax/Copy Contrast Adjusting the ContrastMaking Copies and Printing Description Size Choosing mediaTips for Loading Paper and Other Media Making Copies Helpful Hints Do this Using These buttons Print Setup Commands for Selected Windows Applications Using the HP OfficeJet Printer OptionsOpening HP OfficeJet Printer Options Option Use Whenever You Need To Print Printout Reviewing the Printer SettingsOption Use Whenever You Need To Print Orientation MediaMedia Size Choosing the Grayscale Options Use Whenever You Need To Print HalftoneIntensity Printing Envelopes With Windows Applications Loading Envelopes Envelope guide Using the Front Panel When and How To Use the Front Panel Load/Eject Using the Menu ButtonsFor this display Do this Using These buttonsEntering Words and Symbols Moving from one menu to anotherDo this Press Enter/Save to save Menu Using Send Fax SetupChanging the Header for Your Outgoing Faxes Menu Time/Date, Header Fax HeaderAdjusting the Contrast Adjusting the ResolutionChanging the Send Fax Quality Paper Size Changing the Loaded Paper SizeNumber Using Speed Dial SetupSetting Up a Speed Dial Group Inserting a Pause in a Speed DialControlling Sounds Phone SetupRing/Beep Volume Dialing Mode Auto RedialUsing Receive Fax Setup Send Fax Later Printer SettingsScheduling a Fax Controlling the Appearance of Your Printed DocumentsChanging Copy Reduction Clean the Print CartridgeCopier Settings Copy Reduction Clean PenTroubleshooting & Maintenance When you need help TroubleshootingWhom to call if youre in the United States Page MST Whom to call if youre in Canada Mailing address Serious internal problem was detected Error Notification Beeps, Blinking Light, MessagesFor this error condition Heres how youll be notified An error interrupted an activity in progressUnderstanding the Displayed Messages Close cover Copy cancelledDelayed fax Fax cancelledMemory full Fax failed fromUnknown Fax in memoryFax reception DisabledFax poll failed Fax printingOpen cover Load documentBefore Start Time Press StopReplace pen Clear fax jamLoad pen Out of inkPaper load failed Poll cancelledOut of paper For fax/copyRedial pending Report cancelledWaiting for data For further print data Out of fax paperCall for service Check SettingsStored data lost Record the error number, then do one of the following Clear print jam Turn power off/onTurn power off NnnWaiting to dial Waiting for pollCharacters Solving Problems While Printing, Faxing, or CopyingLines or dots are Missing fromCartridge has Print cartridge are Dried ink on Clogged Nose PrintClogged Last Think the nozzlesOn my print Cartridge areMy phone call is cut off when I try to make a copy Cant get the fontDate on the front panel display is Nov-22-93 0630 PM Arent being Cant receive aFax from my Extension phones Incoming callsHappens when Message, PrinterNot responding NothingMaintaining Your HP OfficeJet Changing the Print Cartridge Remove both pieces of tape Reference Resolutionn Product SpecificationsPaper Weight Compatibility Copy Speed Ordering Information Supply/Accessory NumberExclusions Obtaining a Material Safety Data Sheet MsdsWarranty Information One-Year Limited WarrantyRegulatory Information Warranty LimitationsPage Page Telephone Network DOC Requirements Page Page Index Symbols Index`ii Index`iii Index`iv To more than one fax number Index`vi

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