HP N8400 manual Where to get additional information, Setup and Support Guide, User Guide

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Chapter 1

(continued)

Use the Maintenance tab to view the scanner usage and maintenance history and to run a test scan pass.

Where to get additional information

Several sources of information describe using the scanner and the scanning software.

Setup and Support Guide

Use the printed Setup and Support Guide that came with the scanner to set up and connect the scanner, test the installation, and troubleshoot installation problems.

User Guide

This scanner User Guide is the primary source for scanner information. It provides information about using, maintaining, and troubleshooting the scanner.

To open the User Guide in the installed (system) language, follow these steps:

Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to N8400 series, and then click User Guide.

To open the User Guide in another language, follow these steps:

1.Insert the HP Scanning Software CD that came with the scanner into the computer CD drive.

Wait for the installation dialog box to display.

2.Click View or print guides.

A list of languages is displayed.

3.Click the language that you want.

To print one or more User Guide topics, follow these steps:

1.Select a topic name on the Contents tab or display that topic, and then click Print on the tool bar.

2.In the Print Topics dialog box, select an option:

To print a single topic, choose Print the selected topic.

To print a group of topics, choose Print the selected heading and all subtopics.

3.Click OK.

4.In the Print dialog box, select a printer, specify printing options, and then click Print.

TIP: To print the entire user guide, select the highest-level topic in the Contents tab and then choose the Print the selected heading and all subtopics option.

HP Smart Document Scan Software Help

The HP Smart Document Scan Software Help explains how to use HP Smart Document Scan Software features such as creating and editing profiles.

To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer desktop, and then click Help on the menu bar.

8 Scanner overview

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Contents HP Scanjet N8400 series Copyright and license Trademark creditsContents Troubleshooting Advanced technical featuresScanner overview What you can do with the scannerScanner front panel buttons Power Save buttonScanner hardware Quick start buttons Copy buttons Scan Document To buttonsScanner software Scanner lamp settingHP Smart Document Scan Software HP Scanner Tools Utility HP Document Copy UtilityScan Progress Window User Guide Where to get additional informationSetup and Support Guide Click View or print guidesControl of the scanner buttons AccessibilityLCD Reader HP Scanner Tools Utility helpBasic scanning steps Scan and CopyBasic copying steps Place an original on the scanner glass Load originalsLoad paper into the document feeder Scan from the scanner front panel buttons Scan from HP Smart Document Scan SoftwareScan from other software programs Scan with one button pressSet up scan profiles Set up an HP Smart Document Scan Software profileChoose profiles for display on the scanner front panel Assign profiles to quick start buttonsClick Continue Import and export profiles Order maintenance and scanning supplies Care and maintenanceHP Scanner Tools Utility Maintenance tab Clean the scanner glassClean the paper path Maintain the automatic document feeder ADFClean the ADF window Clean the feed roller Maintain the automatic document feeder ADF Chapter Remove the automatic document feeder from the scanner Replace the feed roller and separation padChapter Troubleshooting Scanner error messagesChapter Scanner initialization or hardware problems Scanner does not startScanner has stopped working correctly Scanner operation problemsScanner will not turn on Scanner scans only one side of a double-sided Scanner lamp stays onScanner does not scan right away Scanned image is fuzzyScanner glass is dirty Scanned images are not straightVertical white stripes appear on the printed Scan files are too largeScanner buttons are not working correctly An unexpected program opens when a button is pressedWrong profile is used when a quick start button is pressed Buttons do not workPaper does not feed from the ADF Automatic document feeder ADF problemsPaper jamming, skewing, misfeeds, or multiple-page feeds Bottom of the scanned image is cut offClear jams from the ADF Scanned images have streaks or scratchesAn item loaded in the ADF jams repeatedly Clear a jam from the start of the paper pathChapter Clear a jam at the end of the paper path Contact HP Support Remove a paper jam within the ADFAdvanced technical features Long pagesPage Index ADF