HP N8400 manual Clear a jam at the end of the paper path

Page 37

Clear a jam at the end of the paper path

1.Remove any loose pages from the ADF input tray.

2.Gently pull the jammed page out of the ADF in the opposite direction from which the page fed into the ADF.

3.If the jammed page still cannot be removed, lift the lid to its fully open position, loosen the jammed page from the roller on the underside of the lid, and then gently pull the page out of the ADF.

4.Close the ADF hatch. Press down firmly on both sides until you hear a click.

5.Re-stack the unscanned pages and reload them into the ADF.

6.Resume scanning.

Automatic document feeder (ADF) problems

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Contents HP Scanjet N8400 series Trademark credits Copyright and licenseContents Advanced technical features TroubleshootingWhat you can do with the scanner Scanner overviewScanner hardware Power Save buttonScanner front panel buttons Quick start buttonsScan Document To buttons Copy buttonsScanner software Scanner lamp settingHP Smart Document Scan Software HP Scanner Tools Utility HP Document Copy UtilityScan Progress Window Setup and Support Guide Where to get additional informationUser Guide Click View or print guidesLCD Reader AccessibilityControl of the scanner buttons HP Scanner Tools Utility helpBasic scanning steps Scan and CopyBasic copying steps Place an original on the scanner glass Load originalsLoad paper into the document feeder Scan from HP Smart Document Scan Software Scan from the scanner front panel buttonsScan with one button press Scan from other software programsSet up an HP Smart Document Scan Software profile Set up scan profilesChoose profiles for display on the scanner front panel Assign profiles to quick start buttonsClick Continue Import and export profiles HP Scanner Tools Utility Maintenance tab Care and maintenanceOrder maintenance and scanning supplies Clean the scanner glassMaintain the automatic document feeder ADF Clean the paper pathClean the ADF window Clean the feed roller Maintain the automatic document feeder ADF Chapter Replace the feed roller and separation pad Remove the automatic document feeder from the scannerChapter Scanner error messages TroubleshootingChapter Scanner does not start Scanner initialization or hardware problemsScanner has stopped working correctly Scanner operation problemsScanner will not turn on Scanner does not scan right away Scanner lamp stays onScanner scans only one side of a double-sided Scanned image is fuzzyVertical white stripes appear on the printed Scanned images are not straightScanner glass is dirty Scan files are too largeWrong profile is used when a quick start button is pressed An unexpected program opens when a button is pressedScanner buttons are not working correctly Buttons do not work Paper jamming, skewing, misfeeds, or multiple-page feeds Automatic document feeder ADF problems Paper does not feed from the ADF Bottom of the scanned image is cut offAn item loaded in the ADF jams repeatedly Scanned images have streaks or scratchesClear jams from the ADF Clear a jam from the start of the paper pathChapter Clear a jam at the end of the paper path Remove a paper jam within the ADF Contact HP SupportLong pages Advanced technical featuresPage ADF Index