HP N8400 Care and maintenance, HP Scanner Tools Utility Maintenance tab, Clean the scanner glass

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4 Care and maintenance

This section presents information about how to care for and maintain the scanner.

HP Scanner Tools Utility Maintenance tab

Order maintenance and scanning supplies

Clean the scanner glass

Maintain the automatic document feeder (ADF)

Remove the automatic document feeder from the scanner

Occasional cleaning of the scanner helps ensure high-quality scans. The amount of care necessary depends upon several factors, including the amount of use and the environment. You should perform routine cleaning as necessary.

Routine cleaning and maintenance should include cleaning the scanner glass and the automatic document feeder (ADF).

CAUTION: Avoid placing items that have sharp edges, paper clips, staples, wet glue, correction fluid, or other substances in the scanner. Document pages should not be curled, wrinkled, or stuck together.

HP Scanner Tools Utility Maintenance tab

The Maintenance tab of the HP Scanner Tools Utility displays the scanner usage and maintenance history. You can use this tab to record scanner maintenance.

To open the HP Scanner Tools Utility, press the Tools button on the scanner front panel.

For detailed information on using the HP Scanner Tools Utility, see the HP Scanner Tools Utility help.

Order maintenance and scanning supplies

You can purchase maintenance parts online. Items such as the HP paper-path cleaning cloth or the feed roller replacement kit are available for worldwide delivery.

1.Visit the HP scanner support Web site at www.hp.com/support.

2.Enter the scanner model number, and then press Enter.

Clean the scanner glass

To clean the scanner glass, follow these steps:

1.Disconnect the universal serial bus (USB) cable and power cable from the scanner.

2.Open the scanner lid.

Care and maintenance

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Contents HP Scanjet N8400 series Trademark credits Copyright and licenseContents Advanced technical features TroubleshootingWhat you can do with the scanner Scanner overviewQuick start buttons Power Save buttonScanner hardware Scanner front panel buttonsScan Document To buttons Copy buttonsScanner software Scanner lamp settingHP Smart Document Scan Software HP Scanner Tools Utility HP Document Copy UtilityScan Progress Window Click View or print guides Where to get additional informationSetup and Support Guide User GuideHP Scanner Tools Utility help AccessibilityLCD Reader Control of the scanner buttonsBasic scanning steps Scan and CopyBasic copying steps Place an original on the scanner glass Load originalsLoad paper into the document feeder Scan from HP Smart Document Scan Software Scan from the scanner front panel buttonsScan with one button press Scan from other software programs Set up an HP Smart Document Scan Software profile Set up scan profilesChoose profiles for display on the scanner front panel Assign profiles to quick start buttonsClick Continue Import and export profiles Clean the scanner glass Care and maintenanceHP Scanner Tools Utility Maintenance tab Order maintenance and scanning suppliesMaintain the automatic document feeder ADF Clean the paper pathClean the ADF window Clean the feed roller Maintain the automatic document feeder ADF Chapter Replace the feed roller and separation pad Remove the automatic document feeder from the scannerChapter Scanner error messages TroubleshootingChapter Scanner does not start Scanner initialization or hardware problemsScanner has stopped working correctly Scanner operation problemsScanner will not turn on Scanned image is fuzzy Scanner lamp stays onScanner does not scan right away Scanner scans only one side of a double-sidedScan files are too large Scanned images are not straightVertical white stripes appear on the printed Scanner glass is dirtyButtons do not work An unexpected program opens when a button is pressedWrong profile is used when a quick start button is pressed Scanner buttons are not working correctlyBottom of the scanned image is cut off Automatic document feeder ADF problemsPaper jamming, skewing, misfeeds, or multiple-page feeds Paper does not feed from the ADFClear a jam from the start of the paper path Scanned images have streaks or scratchesAn item loaded in the ADF jams repeatedly Clear jams from the ADFChapter Clear a jam at the end of the paper path Remove a paper jam within the ADF Contact HP SupportLong pages Advanced technical featuresPage ADF Index