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Troubleshooting
The appliance does not function properly:
•Is the power plug correctly inserted in the socket?
•Is the door properly closed? The door should make an audible click when it closes.
•Are there any foreign bodies between the door and the ring?
The foods do not heat up or they heat very slowly:
•Did you use a metallic dish by mistake?
•Did you select the right operating time and power level?
•Did you place a larger or colder amount of food than usual in the microwave?
The food is too hot, dry or burned:
•Did you select the right operating time and power level?
There are noises while the appliance is in operation:
•Is there an electrical arch inside the microwave?
•Is the dish coming into contact with the walls of the cavity?
•Are there loose skewers or spoons inside the microwave?
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The inside lighting does not come on:
•If all of the functions are operating correctly, the bulb is probably blown. You may continue to use the appliance.
•The light bulb may only be replaced by the Technical Support Service.
The power cable is damaged:
•The power cable must be replaced by the manufacturer, authorised agents or technicians that are qualified to perform this task, in order to avoid dangerous situations and because special tools are needed.
If any other type of fault is noticed, contact the Customer Support Service.
All repairs must be performed by specialised technicians.