Marmitek TOTALGUARD manual Frequently asked questions

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EXTRA OPTIONS

13. Frequently asked questions

Why does the security system not work?

Check whether you see any text on the console display. If not: check whether the AC adapter is connected to the mains, whether the electrical wire is plugged into the adapter and whether the plug is connected to the console.

Check whether you can control the system via the console. If so, check whether the remote control works by checking whether the control indicator on the remote control flashes when you press e.g. the ARM button.

Change the batteries if necessary and reinstall the remote control.

What to do if a zone indicator flashes slowly?

One of the sensors or motion detectors has not contacted the base console for a longer time. Check the batteries in the sensor or motion detector. Erase the zone and reregister the sensor. Move the sensor so that the signal can reach the console.

If an error is found while setting the alarm, you will hear a repeated two-tone ‘error signal’. If a sensor indicates there is a problem (e.g. window opened), you can choose not to activate this sensor.

While the two-tone ‘error signal’ can be heard, you need to press the CLEAR button and reset the alarm. The zone indicator of the sensor concerned flashes quickly.

What to do if a zone indicator flashes quickly?

You have pressed the CLEAR button to activate the security system while a sensor or motion detector indicated an error. Solve the problem (i.e. close the window, replace the batteries) before activating the zone.

What to do if you hear a repetitive one-tone signal when activating the alarm?

This is normal. When activating the alarm there is an exit delay of one minute to leave your house. You can alter this delay (see 8.1). After one minute the tone will stop and the system will be switched on.

What if you cannot switch the light on or off using the Lights ON or Lights OFF button on the remote control? Make sure the HouseCode on the console is set to A and the UnitCode to 1 (see 10.6). Set the dials on your lamp/dimmer module to HouseCode A and UnitCode 1.

Make sure the lamp connected to the lamp/dimmer module is on and the lamp is working. Use a different wall socket. Check whether the indicator of the remote control flashes when you press the button. If necessary replace the battery/ies.

When using multiple phases in your house, you may need to couple these phases for Marmitek X-10 signals. See www.marmitek.com/x10signal for more information.

What if you cannot register the SH624 Comfort Remote Control with the console?

Remove the batteries from the remote control. Keep one of the buttons pressed for a few seconds. Set the switch to SEC. Replace the batteries. Press the PANIC button until the indicator starts flashing. Reregister the remote control with the console.

What to do in case of a false alarm?

Do not mount motion detectors in direct sunlight. Mount motion detectors in such a way they are not aimed at a heater or other heat source.

Is the MS90 pet-friendly?

No. The MS90 is not specifically pet-friendly. These motion detectors do exist (not wireless). Your security system has an extra input for wired sensors (see 9.3). You can also connect the sensor to the external contact of the DS90 sensor (9.4).

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Contents Safeguardsafeguard TOTALGUARDTOTALGUARDtm Introduction Safety warnings Basic OptionsExtra Options Introduction Safety warnings Contents of your set Your Marmitek surveillance systemMarmitek TotalGuard-systeem Important propertiesSignal range Security consoleInstalling the console Setting the console on a flat surface Mounting the security consoleMenus Mounting the console onto the wallChoosing your language P T I O N SMenu in English Installing remote controls Key Chain Remote Control KR21Using the Key Chain Remote Control Registering the Key Chain Remote ControlUsing the Comfort Remote Control Registering the Comfort Remote ControlInstalling the sensors Using the Door/Window SensorDoor/Window Sensor DS90 Motion Detector MS90 Registering a Door/Window SensorUsing the Motion Detector Test mode Testing the location of your motion detectorRegistering a Motion Detector Setting up the security console SC9000 Setting the clockSmoke Detector SD10 / SD90 Storing phone numbers Recording your own messagePhone Using the security system Setting the alarmPanic alarm Switching on the ARM Home functionWhat happens when the alarm goes off? Error messagesDisarming the system SirenPrevention and comfort ‘Home Automation’ IntroductionAlarm functions of the Lamp/Dimmer Modules Comfort functions of the KR21 Key Chain Remote ControlAddressing your modules Comfort functions of the SH624 Comfort Remote Control Setting the timerSwitch 4 in Setting Comfort functions of the security consoleClearing the timer settings DailyOnce only RandomSetting the delays Advanced system functionsClearing the memory of your security system Changing the access code PIN Disarming the siren for silent alarmAdvanced security functions Activating the chimeUsing wired inputs Adding a wired sensor to the Door/Window Sensor DS90Emergency sensors always mode Deregistering a Door/Window SensorInstalling an extra siren Marmitek PH7208, art. no Advanced Home Automation functionsDeregistering a Motion Detector Checking the status of the security systemUsing an external universal siren Basic address for Home Automations functionsC1 and C2 Telephone functions Calling the security systemActivating the call-in function Operating the alarm functions via an outside phone Changing the batteriesOperate lights and equipment via an outside phone Console 4xAA batteriesKey Chain Remote Control KR21 2x CR2016 batteries Comfort Remote Control SH624 4x AAA batteriesDoor/Window Sensor DS90 2x AAA batteries Motion Detector MS90 2x AA batteriesFrequently asked questions Tabel Sensors Technical Data Standard for TotalGuard, optional for SafeGuardDeclaration of Conformity Marmitek BV PO. BOX 4257 5604 EG Eindhoven Netherlands

TOTALGUARD specifications

Marmitek TOTALGUARD is a comprehensive security solution designed to enhance the safety and security of homes and businesses. This advanced system integrates cutting-edge technologies to provide a robust protective measure against unauthorized access, theft, and other security threats.

One of the standout features of TOTALGUARD is its user-friendly interface. The system is designed for simplicity, allowing users to easily control and monitor their security settings via a dedicated mobile app. This app offers real-time notifications and allows users to receive alerts about any suspicious activities, ensuring immediate response to potential threats.

TOTALGUARD employs a range of high-tech sensors and cameras that deliver high-definition video surveillance around the clock. Its motion detection capabilities are finely tuned, allowing the system to differentiate between normal activity and potential intrusions. This minimizes false alarms, giving users peace of mind that their property is protected without the constant interruptions of unnecessary alerts.

The system is also equipped with smart home integration features, making it compatible with popular smart home devices. This connectivity means that homeowners can integrate their security system with other elements of their smart home – such as lighting and climate control – to create a comprehensive safety net. When an alert is triggered, smart lights can turn on to deter intruders, and connected devices can alert users to any unusual activity in their vicinity.

One of the key characteristics of the TOTALGUARD system is its scalability. Whether you live in a small apartment or manage a large commercial facility, the system can be expanded by adding more sensors, cameras, and modules as needed. This adaptability makes it an ideal choice for a variety of users and settings.

In addition, TOTALGUARD features advanced encryption protocols that ensure the security of data transmission between devices, safeguarding sensitive information from cyber threats. This level of security is crucial in today's digital landscape where security breaches can occur remotely.

Lastly, the Marmitek TOTALGUARD system is designed to be easily installed without the need for professional assistance, making it accessible to a wide range of consumers. With its combination of advanced technology, ease of use, and flexibility, TOTALGUARD represents a formidable solution for anyone looking to enhance their security measures in an increasingly uncertain world.
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