Direct Ignition Troubleshooting

With proper installation and maintenance, your new Gas Fireplace will provide years of trouble-free service. If you do experience a problem, refer to the troubleshooting guide below. This guide will assist a qualiﬁed service person in the diagnosis of problems and the corrective action to be taken. Refer to page 24 for initial startup and GAS Line purge instructions.

SYMPTOM	CHECK	ACTION
No spark when system is turned to “ON”	Check for 120V between black “hot” line	If 120V not present, check fuse or circuit
and reset cycle* has been completed.	at control module and “white” return at	breaker or repair wiring leading to
	module.	ﬁreplace.
Spark for six (6) seconds at ignitor, but no	a. Check that gas is turned on and system	Turn gas on and/or purge system.
ignition of burner.	purged.
	b. Check that tips of ignitor are directly	Position electrodes so tips are directly
	above ports on main burner. Spark is	above burner port ports and about ¼" to
	between electrodes and not from one	3/8" above burner.
	electrode to burner.
	c. Check for 120V at each coil on the gas	If 120V present, but gas valve does not
	valve and listen for click, indicating gas	click, replace gas valve.
	valve is opening.
Spark for six (6) seconds, main burner	Check for clean ground path between	Clean, position according to wiring diagram,
lights, but goes out when spark stops.	electrode bracket and fireplace chassis.	and repair defective electric connections. If
	Check wiring to wiring diagram label.	all electrical connections are clean and
	Check for broken electrode on high-tension	correct, replace module.
	lead attachment to module.
Main burner lights normally and then goes	a. Check ignitor to burner gap.	Igniter should be located 1/4" to 3/8" above
out.		burner area.
	b. Check high-tension lead and connector	Replace spark electrode assembly.
	for shorts.
	c. Refer to installation instructions	Repair as required.
	troubleshooting guide for issues such
	as venting.

DIRECT IGNITION PROPANE/LP GAS CONVERSION

The conversion shall be carried out in accordance with the requirements of the provincial authorities having jurisdiction and in accordance with the requirements of the CSA B149.2 installation code (Canada) and with the requirements of the National Fuel Gas Code Z223.1/NFPA 54 (United States).

WARNING: This conversion kit shall be installed by a qualiﬁed service agency in accordance with the manufacturer's instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in this instruction is not followed exactly, a ﬁre, explosion, or production of carbon monoxide may result causing property damage, personal injury, or loss of life. The qualiﬁed service agency is responsible for the proper installation of this kit. The installation is not proper and complete until the operation of the converted appliance is checked as specified in the manufacturer's instructions supplied with the kit.

Installer notice: Using an ink pen, ﬁll out the required information on the conversion label. Remove the backing from label and stick label in a visible position on bottom of ﬁreplace close to gas valve.

Installer notice: These instructions must be left with the appliance.

Instructions for converting your direct ignition ﬁreplace from natural gas to propane/LP gas.

All direct ignition ﬁreplaces are shipped from the factory equipped to operate on natural gas. To convert the direct ignition ﬁreplace to operate on propane/LP gas, follow the instructions on Page

26.Please see the appropriate parts list for your model for parts included with the direct ignition ﬁreplace.

Check the items in the kit with the parts list. Notify the supplier of any items that are missing before installing the conversion kit.

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