Troubleshooting
You may encounter a problem using the oven. In that case, first check the table below and try the suggestions. If a problem persists, or if any information code keeps appearing on the display, contact a local Samsung service centre.
Checkpoints
If you encounter a problem with the oven, first check the table below and try the suggestions.
Problem | Cause | Action |
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General |
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The buttons cannot | Foreign matter may be caught | Remove the foreign matter and |
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be pressed properly. | between the buttons. | try again. |
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| For touch models: Moisture is | Wipe the moisture from the |
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| on the exterior. | exterior. |
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| Child lock is activated. | Deactivate Child lock. |
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The time is not | Power is not supplied. | Make sure power is supplied. |
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displayed. |
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The Eco | Turn off the Eco function. |
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| is set. |
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The oven does not | Power is not supplied. | Make sure power is supplied. |
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work. |
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The door is open. | Close the door and try again. |
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| The door open safety | Remove the foreign matter and |
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| mechanisms are covered in | try again. |
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| foreign matter. |
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The oven stops while | The user has opened the door to | After turning over the food, |
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in operation. | turn food over. | press the Start button again to |
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| start operation. | Troubleshooting |
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