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Note: The voice prompts are only in English.
My headset will not enter pairing mode
Make sure that any devices previously paired with the headset are turned off. If the status light is flashing in blue, first turn off the other device, then turn the headset off and on. The status light becomes steadily lit in blue and you hear “ready to pair”.
My phone doesn't find my headset when searching Make sure the status light on your headset is steadily lit in blue when your phone is searching for devices. If not, press and hold the Call button and both Volume buttons until you hear “ready to pair”.
My headset worked before but now it's not working
Make sure your phone is on and the Bluetooth feature is turned on in your phone. If the Bluetooth feature was turned off or was turned on only temporarily, you may need to restart the Bluetooth feature and pair your phone and headset again (see “Pair & connect” on page 7).
15Problems?