
Troubleshooting
Troubleshooting
| Problem | Cause | Action | 
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| There is a popping | Cooking sealed food or using | Do not use sealed containers | 
| sound during | a container with a lid may | as they may burst during | 
| operation, and the | causes popping sounds. | cooking due to expansion of the | 
| oven doesn't work. | 
 | contents. | 
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| The oven exterior | There is not sufficient | There are intake/exhaust outlets | 
| is too hot during | ventilation space for the oven. | on the front and rear of the | 
| operation. | 
 | oven for ventilation. Keep the | 
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 | gaps specified in the product | 
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 | installation guide. | 
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| 
 | Objects are on top of the oven. | Remove all objects on the top of | 
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 | the oven. | 
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| The door cannot be | Food residue is stuck between | Clean the oven and then open | 
| opened properly. | the door and oven interior. | the door. | 
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| The oven does not | The oven may not work, too | Put one cup of water in a | 
| heat. | much food is being cooked, or | |
| 
 | improper cookware is being | run the microwave for  | 
| 
 | used. | minutes to check whether the | 
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 | water is heated. Reduce the | 
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 | amount of food and start the | 
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 | function again. Use a cooking | 
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 | container with a flat bottom. | 
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| Heating is weak or | The oven may not work, too | Put one cup of water in a | 
| slow. | much food is being cooked, or | |
| 
 | improper cookware is being | run the microwave for  | 
| 
 | used. | minutes to check whether the | 
| 
 | 
 | water is heated. Reduce the | 
| 
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 | amount of food and start the | 
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 | function again. Use a cooking | 
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 | container with a flat bottom. | 
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| The warm function | The oven may not work, too | Put one cup of water in a | 
| does not work. | much food is being cooked, or | |
| 
 | improper cookware is being | run the microwave for  | 
| 
 | used. | minutes to check whether the | 
| 
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 | water is heated. Reduce the | 
| 
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 | amount of food and start the | 
| 
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 | function again. Use a cooking | 
| 
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 | container with a flat bottom. | 
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