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| Problem | Cause | Action | 
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| The thaw function | The oven may not work, too | Put one cup of water in a | 
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| does not work. | much food is being cooked, or | 
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 | improper cookware is being | run the microwave for  | 
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 | used. | minutes to check whether the | 
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 | water is heated. Reduce the | 
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 | amount of food and start the | 
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 | function again. Use a cooking | 
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 | container with a flat bottom. | 
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| The interior light is | The door has been left open | The interior light may | 
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| dim or does not turn | for a long time. | automatically turn off when the | 
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| on. | 
 | Eco function operates. Close and | 
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 | reopen the door or press the | 
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 | Cancel button. | 
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 | The interior light is covered by | Clean the inside of the oven and | 
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 | foreign matter. | check again. | 
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| A beeping sound | If the Auto Cook function is | After turning over the food, | 
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| occurs during | being used, this beeping sound | press the Start button again to | 
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| cooking. | means it's time to turn over | restart operation. | 
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 | the food during thawing. | 
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| The oven is not level. | The oven is installed on an | Make sure the oven is installed | 
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 | uneven surface. | on flat, stable surface. | 
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| There are sparks | Metal containers are used | Do not use metal containers. | 
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| during cooking. | during the oven/thawing | 
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 | functions. | 
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| When power is | The door is not properly | Close the door and check again. | 
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| connected, the oven | closed. | 
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| immediately starts to | 
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| work. | 
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| There is electricity | The power or power socket is | Make sure the power and power | 
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| coming from the | not properly grounded. | socket are properly grounded. | 
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| oven. | 
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| There is water | There may be water or steam | Let the oven cool and then wipe | 
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| dripping. | in some cases depending on | with a dry dish towel. | 
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 | the food. This is not an oven | 
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 | malfunction. | 
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