Troubleshooting | HP UX 11i v2 manual

7 Troubleshooting

This chapter covers the following topics:

•“Handling Compliance Exceptions” on page 106

•“Troubleshooting the Instant Capacity Software” on page 109

•“Diagnosing E-mail Configuration” on page 111

Chapter 7

105

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HP UX 11i v2 manual Troubleshooting

Contents

Manufacturing Part Number B9073-90081 September Second Edition Legal Notices Http//docs.hp.com Publication History Boldface User inputLs -a -i Contents Installing and Uninstalling Instant Capacity Software Frequently Asked Questions Glossary About this guide Welcome Introduction Introduction How to Use this Guide Terminology Documentation Feedback Overview Software Product OverviewSystem Overview Instant Capacity System Elements System Mgmt Commands Administration Solutions PortalSoftware Utility Pricing Supported Platforms Most Recent Instant Capacity Product Versions ICOD HP-UX 11i Available on 11.11.07.01 Servers Instant Capacity Versions Instant Capacity User’s Guide History Instant Capacity Information Manpages Instant Capacity Information Chapter Getting Started Instant Capacity Requirements Program RequirementsSoftware Requirements For Instant Capacity Versions B.07.x on HP-UX 11i HP-UX 11i v1 RequirementsRequired Patches for HP-UX 11i Mail Requirements For Versions B.07.x on HP-UX 11iHP-UX 11i v2 Requirements License Requirement Roles Requirement Instant Capacity Requirements Instant Capacity Components OverviewProcessors Memory Cell Boards Instant Capacity Codewords Instant Capacity Compliance Enforcement Instant Capacity Compliance and Enforcement Usr/sbin/icodnotify -n off Processor Configuration Change Notification Increasing Processor ActivationProcessing Capacity Permanent RTU license to be acquired, as in . See for Temporary Instant Capacity TiCAP Cell Board Instant Capacity Instant Capacity Software Validation Usr/sbin/swlist B9073BAUsr/sbin/swverify B9073BA Instant Capacity System Status Reporting Timezone for icodd Daemon Timezone for icodd Daemon Chapter Installing and Uninstalling Installing Instant Capacity Software Factory IntegratedSystems For HP-UX 11i v1 and 11i v2 Installing from the HP For HP-UX 11i v1 and 11i v2 Installing fromHP-UX Media Software Depot For All Installations Usr/sbin/icodmodify -c contactemailaddressUsr/sbin/icodnotify replyaddress Preserving current Instant Capacity information Reinstalling Instant Capacity Software Uninstalling Instant Capacity Software Using Instant Capacity to Checking the Status of your Instant Capacity System Checking the Status of your Instant Capacity System Usr/sbin/icodstat Sample Session of icodstat Setting the System-Contact’s E-mail Address Setting System-Contact InformationExample Usr/sbin/icodmodify -c mjones@corp.com Licensing a Applying a Right-To-Use RTU CodewordProcessor Example Applying a RTU Codeword Application of the codeword increments the count of Licensed Activating Processors in nPartitions Activating Processors Constraints Instant Capacity Activation Example Session Example 4-3 Activating an Additional ProcessorUsr/sbin/icodmodify -a 1 Add CPU for new FY Bill P Deactivating Deactivating ProcessorsProcessors NPartitions Hardware-partitionable Systems Deactivation Example Session forExample Deactivating an Active Processor Usr/sbin/icodmodify -d Overriding Deferred Processor Activations and Deactivations Usr/sbin/icodmodify -D -aUsr/sbin/icodmodify -D -s Usr/sbin/icodmodify -s Usr/sbin/icodmodify -a Load-Balancing Active Processors Partition pre-modification state One cell Assigning a Cell to a PartitionAssigned with 3 active and 1 inactive Partition post-modification state Cell General, when an unassigned cell is assigned to a partition, Unassigning a Cell from a Partition Partition pre-modification state Three cellsWith 2 active and 2 inactive processors in each Post-modification state Unassigned cell Cell With 3 active and 1 inactive processor in eachWith 4 unused processors. The system has One RTU processor license available Entire complex Software Application Considerations Processor Test Activation on Instant Capacity Systems Replacement of Failed Processors Lpmc and HpmcFailed Monarch Processors Replacement of Failed Processors Temporary Instant Capacity for Temporary Instant Capacity Overview Instant Capacity cell boards or Instant Capacity memory HP-UX Licensing and Support with Temporary Instant Capacity Ordering Temporary Instant Capacity Using Temporary Instant Capacity Acquiring and Configuring Temporary Instant CapacityExample 5-1 Applying a Temporary Capacity Codeword Usr/sbin/icodmodify -t -a Utilizing Temporary Instant Capacity Using Temporary Instant Capacity Usr/sbin/icodstat Tracking the Usage of Temporary Instant Capacity Expiration TemporaryReminder Example 5-4 Temporary Capacity Expiration Reminder Tracking the Usage of Temporary Instant Capacity Temporary Instant Capacity Warning Period Chapter Chapter Temporary Capacity Balance Needing Action Temporary Instant Capacity Exceptions Temporary Capacity Enforcement Temporary Capacity Negative Balance Temporary Instant Capacity Exceptions Temporary Instant Capacity Exceptions Temporary Instant Capacity Exceptions Chapter Cell Board Instant Capacity Cell Board Instant Capacity Current number of licensed and unlicensed processors on your Ordering Cell Board Instant Capacity HP-UX License and Support Licensing an Instant Capacity Cell Board Instant Capacity Cell Board Licensing Examples Licensed Processors Active Cell Inactive Cell State Board Licensing an Instant Capacity Cell Board No Increase Instant Capacity Cell Board Licensing Examples Activation of an Instant Capacity Cell Board Usr/sbin/parmodify -p 3 -m 0/5y100 Chapter 101 Cell Board Accidental Activation of an Instant CapacityUsr/sbin/parmodify -p 3 -m 0/5n 102 Instant Capacity Cell Board Activation Exception Error 104 Cell Board Instant Capacity and Temporary Troubleshooting 106 Handling Compliance Exceptions Chapter 107 108 Troubleshooting the Instant Capacity SoftwareUsr/bin/ps -e grep icodd Additional TroubleshootingSteps for E-mail Connectivity Diagnosing E-mail Configuration 112 Frequently Asked Questions Instant Capacity Software How can I get the Instant Capacity B.07.x software bundle?114 Chapter 115 116 What e-mail is sent by the Instant Capacity software? Mail sent by the Instant Capacity softwareTriggered By Mail Message 118 Asset reporting e-mail sent by the Instant Capacity software Special Considerations Assumed Values in icodstat Assumed Processor Values120 Assumed Memory Values 122 Usr/sbin/icodstat -s Usr/sbin/icodmodify -C codeword 124 Usr/sbin/icodmodify -c contacte-mailaddress Dual Core Support in Instant Capacity Systems 126 New Partition Creation and Instant Capacity Appendix a 127 128 Shutting Down a Partition with Instant Capacity Processors 130 Par Commands from PC System Management Station SMS 132 Instant Capacity Integration with Virtual Partitions Appendix a 133 134 Activation and Deactivation of Processors Integrated Virtual Partition Environment Example A-2 vPar Boot Time Compliance Message Boot Time ComplianceCompatible Virtual Partition Environment 136 Temporary Capacity and Virtual Partitions Usr/sbin/icodstat 138 Appendix a 139 Static Virtual Partitions Lpmc Deactivations in Virtual Partitions140 Instant Capacity Compatibility with Processor Sets Psets on nParsPsets on vPars 142 Configuring E-Mail on Instant Capacity Systems Mail Configuration Before you Start144 Overview of E-mail Routing Across the Internet Sendmail 146 Steps to Confirm or Diagnose E-mail Configuration Default from Configuring aSpecified from Address Sbin/init.d/sendmail stop Configuring Your Server to Send but Not Receive E-Mail 150 Testing E-Mail Transmission of the Asset Report Measurement Software on Instant Capacity Systems OpenView Measurement ProductsOther Measurement Software Dynamic Processor Resilience DPR Monarch Processors152 Glossary 154 Instant Capacity Terminology Deconfigured processor Deactivated processorHard partition 156 Migrating processors Right-to-access RTAMonarch processor Online activation Virtual partition Temporary capacity TiCAP, TiCODVPars 158 Instant Capacity Manpages ICOD 5 Manpage Initializing an iCOD Server160 Codewords Software RemovalContractual Status Of iCOD Processors 162 Virtual Partitions TiCOD Temporary Capacity Program Processor Sets 164 ICOD Cell Board Synopsis Icodmodify 1M Manpage 166 Options and Arguments Appendix C 167 168 Appendix C 169 Environment Variables International Code Set Support170 Icodmodify -f admin@research.corp.com Icodmodify -a 1 Add horsepower nowSuper UserIcodmodify -t -a 1 Temp use of one CPUSuper User Icodmodify -s 8 Set active CPUs to 8Super User 172 Icodnotify 1M Manpage 174 Options Icodnotify -a on Icodnotify superuser@corp.comIcodnotify -a off Icodnotify -n on 176 Icodstat 1M Manpage Information displayed for the local virtual partition 178 Information displayed for the local hard partition Icodstat 1M Manpage Appendix C 179 Global iCOD information Allocation of iCOD Resources Among Partitions180 ICOD Partition Configuration Information 182 Icodd 1M Manpage 184 185 Index 186 187