Troubleshooting
Troubleshooting the Instant Capacity Software
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| Troubleshooting the Instant Capacity |
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| Software |
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| In the event the Instant Capacity software is not functioning, perform |
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| the following steps: |
Step | 1. | Verify that the Instant Capacity software is installed and not corrupted |
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| by entering the following command: |
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| /usr/sbin/swverify B9073BA |
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| You should see Verification succeeded. in the output of the |
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| swverify command. |
Step | 2. | If there is an error from the swverify command in Step 1 (above) then |
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| reinstall the Instant Capacity software. Refer to “Installing Instant |
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| Capacity Software” on page 44 for details. |
Step | 3. | Verify that the status of your Instant Capacity system/partition is |
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| correct by entering the following command: |
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| /usr/sbin/icod_stat |
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| You should see something similar to “B.07.00” as the Instant Capacity |
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| software version. If you do not have a version 7 installed, install the |
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| Instant Capacity B.07.x software. |
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| If there is a discrepancy between the number of reported licensed and |
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| unlicensed components and your Instant Capacity contract, send an |
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| |
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| that explains the discrepancy. |
Step | 4. | Ensure that the icodd daemon is running on the system/partition by |
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| entering the following command: |
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| /usr/bin/ps |
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| You should see the icodd daemon running on the partition. If it is not |
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| running, check the system log file (syslog) for icodd error messages and |
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| take the appropriate action. |
Step | 5. Ensure that the kernel driver diag2 is built into the kernel. | |
Step | 6. Ensure that the nPartition provider NPar bundle is installed. |
Chapter 7 | 109 |