Troubleshooting

Diagnosing E-mail Configuration

 

 

Diagnosing E-mail Configuration

 

 

You can use the following steps to confirm the e-mail configuration or to

 

 

aid in debugging the configuration:

Step

1.

Send an e-mail message from your system to an e-mail address in the

 

 

same domain (intranet) and confirm receipt of the e-mail message.

Step

2.

Send an e-mail message from your system to an e-mail address outside of

 

 

your domain (to the internet, for example, to a yahoo or hotmail e-mail

 

 

address) and confirm receipt of the e-mail message.

Step

3.

Send an e-mail message from your system to someone at HP (for

 

 

example, a HP representative in a local account team) and confirm the

 

 

person at HP received the e-mail message.

Step

4.

As root, execute the command:

/usr/sbin/icod_notify <reply_address>

This command sends an e-mail message to HP’s audit application. HP sends a confirmation e-mail message to the reply address that is specified. Receipt of the confirmation e-mail message confirms successful e-mail configuration.

If any of the above steps do not produce the correct result, see“Configuring E-Mail on Instant Capacity Systems” on page 143 for details on how to correctly configure e-mail connectivity for Instant Capacity.

Chapter 7

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