Troubleshooting

Handling Compliance Exceptions

Handling Compliance Exceptions

A complex can get out of compliance with the Instant Capacity contract if any of the following occurs:

More cells are active than expected (not enough inactive cells)

More memory is active than expected (not enough inactive memory)

More processors are active than expected (not enough inactive processors)

There is a negative temporary capacity balance

NOTE

Your system may be out of compliance due to having different Instant

 

Capacity software products installed. For example, if a partition has the

 

old product B9073AA installed (Instant Capacity versions B.03.x through

 

B.05.x) and another partition in the same system has the new product

 

B9073BA installed (Instant Capacity version B.06.00 or greater), the

 

B9073BA software assumes that all components in partitions that have

 

B9073AA installed are active. See “Upgrading to Instant Capacity

 

versions B.06.x or B.07.x Software” on page 122 for details of correcting

 

this non-compliant state.

 

The Instant Capacity software sends an exception report (via e-mail) if

 

 

one of the above exception conditions occurs. Exception information is

 

also written to the system log file. In some cases, licensing compliance is

 

enforced by deactivating processors at boot time. See also “Temporary

 

Instant Capacity Expiration and License Enforcement” on page 84 and

 

virtual partition “Boot Time Compliance” on page 136 for more details

 

about license enforcement.

 

The following page contains an example of the e-mail exception report for

 

having more processors active than expected:

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Chapter 7