Mitel 5320e/5330e/5340e User Guide
Using Dynamic Extension Express
When you enable Dynamic Extension Express (DEE) on your IP phone, your incoming calls are automatically routed to one or more preprogrammed associated destinations according to the routing steps programmed for you.
Typically, your desk phone is configured to be your main extension. You may be programmed for up to ten associated destinations including: softphone, home IP phone, voice mail, mobile phone, home phone, desk phone 2, mobile phone 2, softphone 2, home IP phone 2, and home phone 2.
Your desk phone, softphone, home IP phone and voice mail extensions are already programmed in the system, so your system administrator can easily include them in your routing steps. To include your mobile and home phone numbers in your routing steps, you will need to provide these numbers to your system administrator.
To enable Dynamic Extension Express:
•Dial 363 (on) or 364 (toggle on/off). PERSONAL ROUTING ON appears on the display.
To disable Dynamic Extension Express:
•Dial 362 (off) or 364. PERSONAL ROUTING OFF appears on the display.
To answer a call routed to your mobile or home phone:
1.Answer the call when it rings your IP phone. After you speak, the Dynamic Extension Express prompt is played.
2.Do one of the following:
•Press # to accept the call.
Note: You do not need to wait for the prompt to accept the call. You can accept the call immediately by pressing the # button.
•Press * to send the call to the voice mailbox associated with your main extension (not your mobile phone or home phone voice mailbox). If you do not have a voice mailbox, the “Press *...” prompt is not played and the call is routed to your main extension.
If you hang up, the call continues to follow your programmed routing steps.
When you enable Dynamic Extension Express, your incoming calls are routed as specified by the routing type programmed for you by your system administrator. The table below provides descriptions for the default routing types.
Routing Type | Description |
|
|
Mobile Twinning | Calls simultaneously ring your desk phone and mobile phone, before going |
| to voice mail. |
|
|
Delayed Mobile | Calls ring your desk phone first, and then ring both your desk phone and |
Twinning | mobile phone, before going to voice mail. |
|
|
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