Mitel 5320e/5330e/5340e User Guide
Placing Internal Calls
Internal calls are calls placed to other extensions in the system. Internal calls are assigned to the Intercom (IC) button on your IP phone. Contact your system administrator for a list of extension numbers.
To place an internal call:
With or without the handset lifted, dial the extension number. If you enter incorrect digits, you
can press (Hold) to move the cursor backward, deleting the last digits entered.
If you are using Handsfree Mode, speak after you hear a double tone.
If there is no answer or if the extension is busy, you can do the following:
•Request a callback (queue). See “Requesting a Callback (Queuing the Phone)” below.
•
•Leave a message. See “Leaving Messages at Other Extensions” on page 81.
Requesting a Callback (Queuing the Phone)
When you request a callback (queue the phone), the system calls you when the extension is available and places a call to the IP phone.
To request a callback:
If there is no answer or if the extension is busy, press (Special) followed by 6 or the QUEUE menu button (5340e IP Phones only), and then hang up. QUEUE REGISTERED FOR <name> appears. When the extension becomes available, your extension rings.
To cancel the callback request:
•Press 6 or the CANCEL QUEUE menu button (5340e IP Phones only). QUEUE REQUEST CANCELED appears.
Using Camp-on
To use Camp-on:
Stay on the line and wait for the extension to become available. Do not hang up. If
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