
Call Features
To use Manual Call Forwarding:
1.Press the Fwd All button (5320e/5330e IP Phone) or Forward button followed by the menu button designation (5340e IP Phone), or dial the Manual Call Forwarding feature code from the previous table. ENTER FORWARD DEST appears.
2.Enter the extension number, or press the Outgoing button or the Outside menu button (5340e IP Phones only), and then dial the telephone number. On the 5340e IP Phone, you can press the VOICE MAIL menu button to forward calls to the Message Center (voice mailbox). FWD ALL CALLS TO <number> appears.
To cancel a Manual Call Forwarding request:
•5320e/5330e IP Phone: Press the Fwd All button, and then press # (Speaker), or lift the handset.
•5340e IP Phone: Press Forward button, and then press the FWD OFF menu button.
Note: If the Configuration Assistant feature is enabled for your system, you can access
avoice guided configuration portal that provides
System Forwarding
You can use System Forwarding to route calls based on the type of call and the idle or busy status of your IP phone. You cannot program the System Forward destination. You can only turn it on or off. Contact your system administrator for more information.
To turn System Forwarding on or off:
•Dial 354. SYSTEM FORWARD ON appears. Dial 354 again to turn System Forwarding off.
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