Index
115
H
Handoff - Push/Pull, using 61
Handset 6
off-hook 10
off-hook, on-hook 10
on-hook 10
Handset and Headset Combinations 99
Handsfree Mode
overriding 55
using 55
Handsfree Mode, using 55
Hang Up 102, 104
Hanging Up 104
Headset, using 12
Hold
Individual 56
System 56
Hookflash, entering 56
Hunt Group Calls
diverting 91
stealing 92
Hunt Group Supervisor Features 92
Hunt Groups
accepting or rejecting Agent Help 92
Agent Help, requesting 91
agent IDs 89
Automatic Call Distribution (ACD) 89
Barge-In, using 93
calls
diverting 91
monitoring 92
stealing 92
logging out of 90
types 89
Uniform Call Distribution (UCD) 89
wrap-up timer 90
I
Individual Hold, using 56
Internal Calls, placing 46
Inter-Station Messages, deleting 82
IP Phone to the Default Settings, resetting 39
K
Keymaps
changing 39
switching 39
L
Language, changing 23
Line Interface Module (LIM), using 15
Logging out of ACD Hunt Groups, logging out 90
Logs, call 69
Low Battery Level 101
M
Manual Call Forwarding 58
Manual Call Forwarding Settings, changing 74, 77
Members, hunt group 89
Menu Buttons (5340e IP Phones only) 9
Messages
canceling 82
deleting 82
Do-Not-Disturb 83
error 110
leaving 81
pages 85
reminder 84
replying to 82
viewing 82
viewing and responding 82
voice, listening to 82
Messages at Other Extensions, leaving 81
Messages Left at Other Extensions, canceling 82
Messages, viewing and responding 82
Microphone, muting 55
Music, background 38
Mute, using 55
N
Navigation Page Buttons 9, 10
Number, redialing 47
Numbers
redialing 47
redialing external 47
O
Off-Hook 10
On-Hook 10
Other Hunt Group Features 91
Outgoing Call Access Code 45, 47
Outside Line Access Codes 34
P
Page Announcement, placing 85
Paging