Mitel 5320e manual 115

Index

H

Handoff - Push/Pull, using 61 Handset 6

off-hook 10 off-hook,on-hook 10 on-hook 10

Handset and Headset Combinations 99 Handsfree Mode

overriding 55 using 55

Handsfree Mode, using 55 Hang Up 102, 104 Hanging Up 104 Headset, using 12

Hold Individual 56 System 56

Hookflash, entering 56 Hunt Group Calls

diverting 91 stealing 92

Hunt Group Supervisor Features 92 Hunt Groups

accepting or rejecting Agent Help 92 Agent Help, requesting 91

agent IDs 89

Automatic Call Distribution (ACD) 89 Barge-In, using 93

calls diverting 91 monitoring 92 stealing 92

logging out of 90 types 89

Uniform Call Distribution (UCD) 89 wrap-up timer 90

I

Individual Hold, using 56 Internal Calls, placing 46 Inter-Station Messages, deleting 82

IP Phone to the Default Settings, resetting 39

K

Keymaps changing 39 switching 39

L

Language, changing 23

Line Interface Module (LIM), using 15

Logging out of ACD Hunt Groups, logging out 90 Logs, call 69

Low Battery Level 101

M

Manual Call Forwarding 58

Manual Call Forwarding Settings, changing 74, 77 Members, hunt group 89

Menu Buttons (5340e IP Phones only) 9 Messages

canceling 82 deleting 82 Do-Not-Disturb 83 error 110 leaving 81 pages 85 reminder 84 replying to 82 viewing 82

viewing and responding 82 voice, listening to 82

Messages at Other Extensions, leaving 81 Messages Left at Other Extensions, canceling 82 Messages, viewing and responding 82 Microphone, muting 55

Music, background 38 Mute, using 55

N

Navigation Page Buttons 9, 10 Number, redialing 47 Numbers

redialing 47 redialing external 47

O

Off-Hook 10

On-Hook 10

Other Hunt Group Features 91

Outgoing Call Access Code 45, 47

Outside Line Access Codes 34

P

Page Announcement, placing 85

Paging

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