HP UX 11i v2 manual Additional, Troubleshooting, Steps for E-mail, Connectivity, 110

Troubleshooting

Troubleshooting the Instant Capacity Software

Step	7.	Ensure that the WBEM B8465BA bundle (version A.01.05 or higher) is
		installed.
Step	8.	Make sure par commands such as parstatus are working. For failures
		in virtual partitions, check the vPar commands such as vparstatus.
Step	9.	Check the Instant Capacity log file (/var/adm/icod.log) and the syslog
		(/var/adm/syslog/syslog.log) for any error messages.
Additional		If you are utilizing asset reporting, perform the following additional
Troubleshooting		troubleshooting steps to ensure that HP is able to receive an e-mail
Steps for E-mail		message from the Instant Capacity software:
Connectivity
Step	1.	Execute the command:
		/usr/sbin/icod_notify <reply_address>
		Where reply_address is the e-mail address where you desire HP to
		send a confirmation message.
Step	2.	Verify that HP replies with a confirmation message, via e-mail, to the
		reply address specified in Step 1

If you do not receive the confirmation e-mail message in Step 2 from HP then your partition is unable to send e-mail over the internet to the hp.com domain. See “Diagnosing E-mail Configuration” on page 111 for details on troubleshooting your e-mail configuration.

110 Chapter 7