Samsung FCQ321HTUX/ZAM Food does not broil, Properly, Oven, Temperature is too, Abrasions on

Page 42

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

Food does not broil

The oven controls have been set

•

Press the BROIL pad.

properly.

incorrectly.

 

 

 

 

 

 

 

The rack has not been properly

•

See the broiling guide on page 24.

 

positioned.

 

 

 

 

 

 

 

Cookware not suited for broiling.

•

Use suitable cookware.

 

 

 

 

 

Aluminum foil used on the broiling

•

See the section on broiling on page 23.

 

pan and grid has not been fitted

 

 

 

properly and slit as recommended.

 

 

 

 

 

 

 

In some areas the power (voltage)

•

Preheat the broil element for 10 minutes.

 

may be low.

•

See the broiling guide on page 24.

 

 

 

 

 

 

The oven

The oven sensor needs to be

•

See the section on adjusting the

temperature is too

adjusted.

 

thermostat on page 25.

hot or too cold.

 

 

 

 

 

 

 

Scratches or

The cooktop is being cleaned

•

Scratches are not removable. Tiny

abrasions on

improperly.

 

scratches will become less visible in time

cooktop surface

 

 

as a result of cleaning.

 

 

 

 

 

Cookware with rough bottoms

•

To avoid scratches, use the recommended

 

were used on the cooktop or

 

cleaning procedures. Make sure bottoms

 

there were coarse particles (eg.

 

of cookware are clean before use, and use

 

salt or sand) present between the

 

cookware with smooth bottoms.

 

cookware and the surface of the

 

 

 

cooktop.

 

 

 

 

 

 

 

Cookware has been slid across the

 

 

 

cooktop surface.

 

 

 

 

 

 

Brown streaks or

Boilovers have been cooked onto

•

Use the blade scraper to remove soil.

specks

the surface.

•

See the section on care and cleaning of

 

 

 

 

 

the glass cooktop on page 33.

 

 

 

 

Areas of

Mineral deposits from water and

•

Remove using a ceramic-glass cooktop

discoloration with

food have been left on the surface

 

cleaning cream.

metallic sheen

of the cooktop.

•

Use cookware with clean, dry bottoms.

 

 

 

 

 

 

The oven will not

The oven temperature is too high

•

Allow the range to cool and reset the

self-clean.

to set a self-clean operation.

 

controls.

 

The oven controls have been set

•

See the section on self-cleaning on page

 

incorrectly.

 

28.

 

A self-cleaning cycle cannot be started if the oven lockout feature has been

 

activated or if a radiant surface element is on.

“Crackling” or

This is the sound of the metal

•

This is normal.

“popping” sound

heating and cooling during

 

 

 

both the cooking and cleaning

 

 

 

functions.

 

 

 

 

 

 

Excessive smoking

There is excessive soiling in the

•

Press the CLEAR/OFF pad. Open the

during a self-

oven.

 

windows to rid the room of smoke. Wait

cleaning cycle

 

 

until the self-cleaning cycle is cancelled.

 

 

 

Wipe up the excessive soil and reset the

 

 

 

oven for self-cleaning.

 

 

 

 

The oven door will

The oven is too hot.

•

Allow the oven to cool.

not open after a

 

 

 

self-cleaning cycle.

 

 

 

 

 

 

 

42_ Troubleshooting

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Contents Electric Range Features of your new range Steam Quick cleaningImportant safety instructions Safety SymbolsANTI-TIP Device For Your Safety Never use your appliance for warming or heating the roomChild safety Surface Cooking Units Oven SELF-CLEANING Ovens GLASS/CERAMIC Cooking Surfaces When flaming foods under the hood, turn the fan onVentilating Hood Disposing of the packaging materialContents Introducing your new range OverviewWHAT’S Included with Your Range Surface cooking About the radiant surface elementsCooking areas Hot surface indicatorLocation of the radiant surface elements and controls Single element Left rearRecommended settings Dual surface unit control knob right frontPress the Warming Center ON/OFF pad Using the warming centerSurface warmer will not glow red like the cooking elements TyPE of FoodUsing the Proper Cookware Choosing the Proper CookwarePreventing stains CleaningPreventing marks and scratches Preventing other damageOperating the oven Oven Control PanelSetting the Clock How to set the clockHow to change between a 12-hour and 24-hour display How to set the timer Minimum and Maximum SettingsSetting the Kitchen Timer Press the Kitchen Timer ON/OFF padOven rack positions Using the Oven RacksBefore using the racks Baking layer cakesHow to set the thermostat How to adjust the thermostat while cookingBaking How to set the oven for timed cooking Timed CookingDelay Timed Cooking How to set the oven for delay timed cookingBroiling Using the broil panHow to set the oven for broiling Broil stop positionRecommended broiling guide Thermostat adjustment Extra FeaturesFahrenheit or Celsius temperature selection Hour energy savingSound on/off Control lockoutSetting the Sabbath For use on the Jewish Sabbath & HolidaysSELF-CLEANING Before a self-cleaning cycleMaintaining your appliance How to turn off the self-cleaning feature How to set the oven for self-cleaningHow to delay the start of self-cleaning After a self-cleaning cycleSTEAM-CLEANING How to set the oven for steam-cleaningAfter a steam-cleaning cycle Cleaning stainless steel surfaces Care and Cleaning of the OvenCleaning painted parts and decorative trim Oven ventCleaning the broil pan and insert Oven racksOven door Removing burned-on residue Care and Cleaning of the Glass CooktopNormal daily use cleaning Removing heavy, burned-on residueRemoving metal marks and scratches Cleaning the cooktop sealCleaning sugary spills and melted plastic Potential for permanent damage to the glass surfaceRemoving and Replacing the Oven Door How to remove the doorHow to replace the door Locked position Unlocked positionRemoving and Replacing the Storage Drawer How to remove the storage drawerHow to replace the storage drawer Unlocked position Locked positionChanging the Oven Light Troubleshooting Cooktop AreasDiscoloration on Frequently cycles onCleaning cycle Temperature is tooSelf-clean Not open after a Self-cleaning cycleBurning or oily odor Oven not clean afterSteam from the vent Emitting fromQuestions or COMMENTS?
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FCQ321HTUX/ZAM specifications

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