Samsung FCQ321HTUX/ZAM Areas, Discoloration on, Cooktop, Frequently cycles on, Off Oven will not

Page 41

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

Areas of

Food spillover was not cleaned.

Refer to the section on care and cleaning

discoloration on the

 

 

of the glass cooktop on page 33.

cooktop

 

 

 

The surface is hot and the model

This is normal. The surface may appear

 

features a light-colored cooktop.

 

discolored when it is hot. This is temporary

 

 

 

and will disappear as the glass cools.

 

 

 

 

The surface unit

This is normal.

The element will cycle on and off to

frequently cycles on

 

 

maintain the heat setting.

and off.

 

 

 

 

 

 

 

The oven will not

The range is not completely

Make sure the electrical plug is inserted

turn on.

plugged into the electrical outlet.

 

into a live, properly grounded outlet.

 

 

 

 

 

A fuse in your home may be blown

Replace the fuse or reset the circuit

 

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

The oven controls have been set

See the chapter on operating the oven.

 

improperly.

 

 

 

 

 

 

 

The oven is too hot.

Allow the oven to cool.

 

 

 

 

The appliance will

The appliance is not completely

Make sure the power cord is plugged into

not turn on.

plugged into the electrical outlet or

 

a live, properly grounded outlet. Check the

 

a fuse in your home may be blown

 

fuse and circuit breakers.

 

or the circuit breaker tripped.

 

 

 

 

 

 

 

Incomplete service wiring.

Call for service.

 

 

 

 

 

Power outage.

Check to see if the house lights will turn

 

 

 

on. If required, call your local electric

 

 

 

company for service.

 

 

 

 

The oven light will

The light bulb is loose or defective.

Tighten or replace the bulb.

not turn on.

 

 

 

The switch operating light is

Call for service.

 

 

broken.

 

 

 

 

 

 

Oven smokes

The control has not been set

Refer to the section on setting oven

excessively during

properly.

 

controls.

broiling.

 

Make sure the oven door is opened to the

 

 

 

 

 

broil stop position.

 

 

 

 

 

The meat has been placed too

Reposition the rack to provide proper

 

close to the element.

 

clearance between the meat and the

 

 

 

element. Preheat the broil element for

 

 

 

searing.

 

 

 

 

 

The meat has not been properly

Remove the excess fat from the meat. Cut

 

prepared.

 

away fatty edges that may curl, leaving the

 

 

 

lean intact.

 

The insert on the broiler pan has

Position the insert on the pan so that

 

been positioned upside down,

 

the ribs are up and the slots are down,

 

preventing the grease from

 

allowing the grease to drip into the pan.

 

draining.

 

 

 

 

 

 

 

Grease has built up on oven

Regular cleaning is necessary when

 

surfaces.

 

broiling frequently.

Food does not bake

The oven controls have not been

See the chapter on operating the oven.

or roast properly.

set correctly.

 

 

 

The oven rack has been positioned

See the section on using the oven racks

 

incorrectly or is not level.

 

on page 19.

 

Incorrect cookware or cookware of

 

 

 

improper size being used.

 

 

 

The oven sensor needs to be

See the section on adjusting the

 

adjusted.

 

thermostat on page 25.

 

 

 

 

06 TROUBLESHOOTING

Troubleshooting _41

Image 41
Contents Electric Range Steam Quick cleaning Features of your new rangeANTI-TIP Device Important safety instructionsSafety Symbols Never use your appliance for warming or heating the room For Your SafetyChild safety Surface Cooking Units Oven SELF-CLEANING Ovens Ventilating Hood When flaming foods under the hood, turn the fan onGLASS/CERAMIC Cooking Surfaces Disposing of the packaging materialContents WHAT’S Included with Your Range Introducing your new rangeOverview About the radiant surface elements Surface cookingLocation of the radiant surface elements and controls Hot surface indicatorCooking areas Single element Left rearDual surface unit control knob right front Recommended settingsSurface warmer will not glow red like the cooking elements Using the warming centerPress the Warming Center ON/OFF pad TyPE of FoodChoosing the Proper Cookware Using the Proper CookwarePreventing marks and scratches CleaningPreventing stains Preventing other damageOven Control Panel Operating the ovenHow to change between a 12-hour and 24-hour display Setting the ClockHow to set the clock Setting the Kitchen Timer Minimum and Maximum SettingsHow to set the timer Press the Kitchen Timer ON/OFF padBefore using the racks Using the Oven RacksOven rack positions Baking layer cakesBaking How to set the thermostatHow to adjust the thermostat while cooking Timed Cooking How to set the oven for timed cookingHow to set the oven for delay timed cooking Delay Timed CookingHow to set the oven for broiling Using the broil panBroiling Broil stop positionRecommended broiling guide Fahrenheit or Celsius temperature selection Extra FeaturesThermostat adjustment Hour energy savingControl lockout Sound on/offFor use on the Jewish Sabbath & Holidays Setting the SabbathMaintaining your appliance SELF-CLEANINGBefore a self-cleaning cycle How to delay the start of self-cleaning How to set the oven for self-cleaningHow to turn off the self-cleaning feature After a self-cleaning cycleAfter a steam-cleaning cycle STEAM-CLEANINGHow to set the oven for steam-cleaning Cleaning painted parts and decorative trim Care and Cleaning of the OvenCleaning stainless steel surfaces Oven ventOven door Cleaning the broil pan and insertOven racks Normal daily use cleaning Care and Cleaning of the Glass CooktopRemoving burned-on residue Removing heavy, burned-on residueCleaning sugary spills and melted plastic Cleaning the cooktop sealRemoving metal marks and scratches Potential for permanent damage to the glass surfaceHow to replace the door How to remove the doorRemoving and Replacing the Oven Door Locked position Unlocked positionHow to replace the storage drawer How to remove the storage drawerRemoving and Replacing the Storage Drawer Unlocked position Locked positionChanging the Oven Light Troubleshooting Discoloration on AreasCooktop Frequently cycles onSelf-clean Temperature is tooCleaning cycle Not open after a Self-cleaning cycleSteam from the vent Oven not clean afterBurning or oily odor Emitting fromQuestions or COMMENTS?
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