Desa CGD3018PT, CRL2718P Replacement Parts, Accessories, Service Hints, Technical Service

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REPLACEMENT PARTS SERVICE HINTS TECHNICAL SERVICE ACCESSORIES

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page 40) or call DESA International’s Technical Service Depart- ment at 1-866-672-6040 for referral information.

When calling DESA International, have ready

•your name

•your address

•model and serial numbers of your heater

•how heater was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

ACCESSORIES

Purchase these fireplace accessories from your local dealer. If they can not supply these accessories, call DESA International’s Sales Department at 1-866-672-6040 for referral information. You can also write to the address listed on the back page of this manual.

EQUIPMENT SHUTOFF VALVE - GA5010

For all models. Equipment shutoff valve with 1/8" NPT tap. Fits 1/2" NPT pipe.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page 40) or call DESA International at 1-866-672-6040 for referral information.

When calling DESA International, have ready

•model number of your heater

•the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burners will have delayed ignition

•heater will not produce specified heat

•propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, contact your local propane/LP gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA International’s technical service web site at www.desatech.com.

FIREPLACE HOOD

GA6050 (Black)

GA6052 (Brass)

GA6053 (Antique Brass)

For all models. Helps deflect heat away from mantel or wall above fireplace.

DAMPER CLAMP - GA6080 (Not Shown)

Permanently opens chimney flue damper for vented operation. Can be used only with non-thermostat accessories.

LAVA ROCK - GA6060 (Not Shown)

For all models. Order when additional rock is desired. (2 lb. bag)

INFORMATION VIDEO - 108917-01

For all models. A care and maintenance video is available by calling 1-866-672-6040.

For..com

107124-01E

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Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASTable of Contents Safety InformationProduct Identification Local Codes Product Features AIR for Combustion and VentilationUnpacking Confined and Unconfined Space Determining FRESH-AIR Flow for Heater LocationDetermining if You Have a Confined or Uncon- fined Space Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Installation Check GAS TypeIf Using Mantel Minimum Noncombustible Material ClearancesDetermining Minimum Mantel Clearance When Using a Hood Mantel ClearancesFloor Clearances Determining Minimum Mantel ClearanceInstalling Heater Base Assembly Installing Damper Clamp Accessory for Vented OperationInstallation Items Needed Connecting to GAS Supply Attaching Flexible Gas Hose to Heater Gas RegulatorPressure Testing Gas Supply Piping system Checking GAS ConnectionsPressure Testing Heater Gas Connections Installing LogsDual Burner Smoky Mountain Oak Models Installing Middle Log #2 Dual Burner Premium Aged Split Oak ModelsInstalling Front Log #4 Installing Middle Log #2 CCL3930PTA Shown Dual Burner Biltmore Split Oak ModelsInstalling Crossover Log #5 CCL3930PTA Shown Installing Front Log Single Burner Seasonal Oak ModelsOperating Heater For Your Safety Read Before LightingLighting Instructions Manual Lighting Procedure Variable Control OperationTo Turn OFF GAS to Appliance Shutting Off HeaterElectrode Thermocouple Inspecting Burners Thermostat Control OperationPilot Flame Pattern Burner Primary AIR HolesCleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning MaintenanceLogs Troubleshooting Observed Problem Possible Cause RemedyFor more Visit www Com Gas leak. See Warning statement Optional Positioning of Thermostat Sensing Bulb For Masonry and Factory-built Metal FireplaceReplacement Parts AccessoriesService Hints Technical ServiceDual Burner Biltmore Split OAK Models SpecificationsSingle Burner Seasonal OAK Models Illustrated Parts Breakdown Variable Manually-ControlledParts List CGD3930P, CCL3018P CCL3924PCGD3018PT CGD3924PT CGD3930PT Thermostatically-Controlled Smoky Mountain Oak ModelsCGD3924PT and CGD3930PT CCL3018PT Thermostatically-Controlled Biltmore Split Oak ModelKEY Part Number CCL3018PT Description QTY CCL3924PT CCL3930PTA Thermostatically-Controlled Biltmore Split Oak ModelVariable Manually-Controlled Seasonal Oak Models Seasonal Oak Models Description QTYParts Central Owners Registration Form Postage Required 107124-01E Warranty Information Keep this Warranty
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