Desa CCL3930PTA, CRL2718P, CRL3124P, CCL3018P, CGD3924P, CGD3018PT, CCL3924PT Owners Registration Form

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OWNER'S REGISTRATION FORM

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

 

 

 

 

(Comfort Glow, Vanguard, etc.)

 

 

 

Model:

 

 

 

 

(EFP33PR, VTGH33NR, etc.)

 

 

 

Date Purchased:

 

 

 

Note: Keep receipt for warranty verification.

 

 

 

Serial Number:

 

 

 

7 or 9 digit number located on product or identification tag.

First Name:

 

 

 

 

Last Name:

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

 

State:

 

 

Zip:

 

 

Country:

 

 

Home Phone:

 

(

)

-

 

 

 

 

 

 

 

 

 

E-Mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

Please answer the following questions to register your product with DESA International:

1.Where will the product be used?

 

Living/Family Room

Office/Warehouse Utility Shed/Outbuilding

Garage Bedroom

Bathroom

Other

2.

If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes No

3.

Who selected the product? Male

Female Both

 

 

 

4.

What is the population of your area?

Under 10,000

10,000 to 25,000

25,000 to 50,000 50,000 to 100,000

 

100,000 to 250,000

Over 250,000

 

 

 

 

5.

What is your primary source of heat?

Propane (LP Gas) Fuel Oil Wood Natural Gas

Electric

Other

6.

How was the product installed? Professional Installer

Self Other

 

 

 

7.Cost of product excluding sales tax? $___________________

8.Cost to install product? $____________________

9.

Type of store where product was purchased?

Hardware

Propane Dealer

Natural Gas/Utility Co.

Home Center/Builder’s Supply

 

Fireplace or Hearth Shop

Farm Store

Other

 

 

 

 

 

 

10.

What motivated you to buy this product? Sudden Cold Weather

Replace Older Model D.I.Y. Home Project

 

Emergency Back-Up Heat

Heater was on Sale

Energy Savings/High Efficiency Construction Project Other

11.

How did you learn about this product brand? Advertising

Relative or Friend

 

Store Display Other ________________________

12.

Level of Education of Purchaser: Some High School

Completed High School

Completed College

Completed Graduate School

13.

Age of Purchaser: Under 20 20 - 29

30 - 39

40 - 49

50 - 59

60 or Over

 

14.

Buyer’s total annual household income: Under $15,000

$15,000 to $19,999

$20,000 to $34,999

$35,000 to $49,999

 

$50,000 to $74,999 $75,000 to $99,999 $100,000 and Over

 

 

 

15.Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16.In choosing this product, how important were the following:

 

Not Important

Somewhat Important

Very Important

Availability

Price

Brand Name

Overall Quality

Heat Output

Made in USA

Warranty

Local Service

Value for Price

Prior Brand Experience

Controls Location

Thermostat, Remote, or Manual Operation

Ease of Operation

Special Features

Salesperson’s Recommendation

Friend/Relative’s Recommendation

Portability

Quiet Operation

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Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualSafety Information Table of ContentsProduct Identification Unpacking Product Features AIR for Combustion and VentilationLocal Codes Determining if You Have a Confined or Uncon- fined Space Determining FRESH-AIR Flow for Heater LocationConfined and Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Check GAS Type InstallationMinimum Noncombustible Material Clearances If Using MantelMantel Clearances Determining Minimum Mantel Clearance When Using a HoodFloor Clearances Determining Minimum Mantel ClearanceInstallation Items Needed Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Attaching Flexible Gas Hose to Heater Gas Regulator Connecting to GAS SupplyChecking GAS Connections Pressure Testing Gas Supply Piping systemDual Burner Smoky Mountain Oak Models Installing LogsPressure Testing Heater Gas Connections Dual Burner Premium Aged Split Oak Models Installing Middle Log #2Installing Front Log #4 Dual Burner Biltmore Split Oak Models Installing Middle Log #2 CCL3930PTA ShownInstalling Crossover Log #5 CCL3930PTA Shown Single Burner Seasonal Oak Models Installing Front LogLighting Instructions For Your Safety Read Before LightingOperating Heater Variable Control Operation Manual Lighting ProcedureTo Turn OFF GAS to Appliance Shutting Off HeaterElectrode Thermocouple Thermostat Control Operation Inspecting BurnersPilot Flame Pattern Burner Primary AIR HolesLogs Cleaning MaintenanceCleaning Burner Injector Holder and Pilot AIR Inlet Hole Observed Problem Possible Cause Remedy TroubleshootingFor more Visit www Com Gas leak. See Warning statement For Masonry and Factory-built Metal Fireplace Optional Positioning of Thermostat Sensing BulbAccessories Replacement PartsService Hints Technical ServiceSingle Burner Seasonal OAK Models SpecificationsDual Burner Biltmore Split OAK Models Variable Manually-Controlled Illustrated Parts BreakdownCGD3930P, CCL3018P CCL3924P Parts ListThermostatically-Controlled Smoky Mountain Oak Models CGD3018PT CGD3924PT CGD3930PTCGD3924PT and CGD3930PT Thermostatically-Controlled Biltmore Split Oak Model CCL3018PTKEY Part Number CCL3018PT Description QTY CCL3924PT CCL3930PTA Biltmore Split Oak Model Thermostatically-ControlledVariable Manually-Controlled Seasonal Oak Models Description QTY Seasonal Oak ModelsParts Central Owners Registration Form Postage Required 107124-01E Keep this Warranty Warranty Information