Desa CRL3124P, CRL2718P, CCL3018P, CGD3924P, CGD3018PT, CCL3930PTA, CCL3924PT For more Visit www Com

Page 25

TROUBLESHOOTING

25

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does light after ODS/pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 23) or replace burner

 

 

 

 

orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP gas company

 

 

 

 

 

Delayed ignition of burner

1.

Manifold pressure is too low

1.

Contact local propane/LP gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 23) or replace burner

 

 

 

 

orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 23) or replace burner

 

 

 

 

orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 23)

 

2.

Gas regulator defective

2.

Replace gas regulator

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed

 

 

 

 

from line. Have gas line checked by

 

 

 

 

local propane/LP gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 23) or replace burner

 

 

 

 

orifice

 

 

 

 

 

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

 

 

Continued

For more

visit www.

.com

107124-01E

Image 25
Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualSafety Information Table of ContentsProduct Identification Local Codes Product Features AIR for Combustion and VentilationUnpacking Confined and Unconfined Space Determining FRESH-AIR Flow for Heater LocationDetermining if You Have a Confined or Uncon- fined Space Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Check GAS Type InstallationMinimum Noncombustible Material Clearances If Using MantelMantel Clearances Determining Minimum Mantel Clearance When Using a HoodFloor Clearances Determining Minimum Mantel ClearanceInstalling Heater Base Assembly Installing Damper Clamp Accessory for Vented OperationInstallation Items Needed Attaching Flexible Gas Hose to Heater Gas Regulator Connecting to GAS SupplyChecking GAS Connections Pressure Testing Gas Supply Piping systemPressure Testing Heater Gas Connections Installing LogsDual Burner Smoky Mountain Oak Models Dual Burner Premium Aged Split Oak Models Installing Middle Log #2Installing Front Log #4 Dual Burner Biltmore Split Oak Models Installing Middle Log #2 CCL3930PTA ShownInstalling Crossover Log #5 CCL3930PTA Shown Single Burner Seasonal Oak Models Installing Front LogOperating Heater For Your Safety Read Before LightingLighting Instructions Variable Control Operation Manual Lighting ProcedureTo Turn OFF GAS to Appliance Shutting Off HeaterElectrode Thermocouple Thermostat Control Operation Inspecting BurnersPilot Flame Pattern Burner Primary AIR HolesCleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning MaintenanceLogs Observed Problem Possible Cause Remedy TroubleshootingFor more Visit www Com Gas leak. See Warning statement For Masonry and Factory-built Metal Fireplace Optional Positioning of Thermostat Sensing BulbAccessories Replacement PartsService Hints Technical ServiceDual Burner Biltmore Split OAK Models SpecificationsSingle Burner Seasonal OAK Models Variable Manually-Controlled Illustrated Parts BreakdownCGD3930P, CCL3018P CCL3924P Parts ListThermostatically-Controlled Smoky Mountain Oak Models CGD3018PT CGD3924PT CGD3930PTCGD3924PT and CGD3930PT Thermostatically-Controlled Biltmore Split Oak Model CCL3018PTKEY Part Number CCL3018PT Description QTY CCL3924PT CCL3930PTA Biltmore Split Oak Model Thermostatically-ControlledVariable Manually-Controlled Seasonal Oak Models Description QTY Seasonal Oak ModelsParts Central Owners Registration Form Postage Required 107124-01E Keep this Warranty Warranty Information