Troubleshooting
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
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Slight smoke or odor during | 1. | Residues from manufacturing | 1. | Problem will stop after a few | |
initial operation |
| processes and logs curing |
| hours of operation | |
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Heater produces a whistling | 1. | Turning control knob to HI | 1. | Turn control knob to LO | |
noise when burners are lit |
| position when burners are |
| position and let warm up for | |
| 2. | cold | 2. | a minute | |
| Air in gas line | Operate burners until air is | |||
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| removed from line. Have gas | |
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| line checked by local natural | |
| 3. | Air passageways on heater | 3. | or propane/LP gas company | |
| Observe minimum installa- | ||||
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| blocked |
| tion clearances (see pages 9 | |
| 4. | Dirty or partially clogged | 4. | through 11) | |
| Clean burners (see Cleaning | ||||
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| burner orifice(s) |
| and Maintenance, page 24) | |
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| or replace burner orifice(s) |
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White powder residue forming | 1. | When heated, vapors from | 1. | Turn heater off when using | |
within burner box or on adjacent |
| furniture polish, wax, carpet |
| furniture polish, wax, carpet | |
walls or furniture |
| cleaners, etc. may turn into |
| cleaners or similar products | |
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| white powder residue |
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Moisture/condensation noticed | 1. | Not enough combustion/ven- | 1. | Refer to Air for Combustion | |
on windows |
| tilation air |
| and Ventilation requirements | |
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| (page 6) |
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Remote does not function (Re- | 1. | Battery is not installed. Bat- | 1. | Replace | |
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| tery power is low |
| ceiver and | |
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Heater produces a clicking/tick- | 1. | Metal expanding while heating | 1. | This is normal with most heat- | |
ing noise just after burners are |
| or contracting while cooling |
| ers. If noise is excessive, contact | |
lit or shut off |
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| qualified service person | |
www.desatech.com | 27 |