Monessen Hearth HDV500NV/PV manual Troubleshooting

Page 50

HDV Series Direct Vent Gas Fireplace

TROUBLESHOOTING

 

Standing Pilot Ignition

 

 

SYMPTOM

POSSIBLE CAUSE

ACTION

 

 

 

 

 

4.

Frequent pilot

A. Pilot flame may be too high

A. Clean and adjust the pilot flame for maximum flame

 

 

outage problem.

or too low, causing pilot

impingement on thermocouple.

 

 

 

safety to drop out

 

 

 

 

 

5. The pilot and main

A. Inner vent pipe leaking

A. Check for flue product leak. Replace defective pipe

 

 

burner extinguish

exhaust gases back into

section.

 

 

while in operation

system

 

 

 

 

B. Horizontal vent improperly

B. Check horizontal-venting piping is running upward 1/4"

 

 

 

pitched

per foot. Do not run the pipe level or downward.

 

 

 

C. Improper vent cap installa- C. Check for proper installation and freedom from debris

 

 

 

tion

or blockage.

 

 

 

 

 

6.

Glass Soots

A. Flame impingement on logs

A. Install log set per the instructions

 

 

 

 

Inspect the injector and air intake area. Make sure

 

 

 

 

this area does not have any blockage from debris and

 

 

 

 

clean.

 

 

 

 

Check gas supply.

 

 

 

 

 

7.

Flame burn blue

A. Insufficient oxygen being

A. Ensure that the vent cap is installed properly and free

 

 

and lifts off burner

supplied

of debris. Ensure that the vent system joints are tight

 

 

(ghosting)

 

and have no leaks. Ensure that no debris has been

 

 

 

 

blocking the inner air intake at the bottom back of the

 

 

 

 

combustion chamber. Ensure that the glass is properly

 

 

 

 

secure and latch.

 

 

 

 

 

50

56D3048

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Contents HDV Series Direct Vent Gas Fireplace HDV Series Direct Vent Gas Fireplace Owner Important Safety InformationInstaller Gas wells. This gas is commonly known Code ApprovalNever connect unit to private non-utility As wellhead gasHigh Elevations Product SpecificationsGas Specifications & Orifice Size GAS pressuresFireplace and Framing Dimensions Fireplace framing PRE-INSTALLATION InformationBefore You Start Cold Climate InsulationPRE-INSTALLATION Information Fireplace LocationMantel clearances ClearancesClearances to combustibles Finishing Material Do not remove insulation boardOptional TOP Vent Installation Installation precautions Failure to follow these instructions will void the warrantyVenting Installation Combustible Clearance to Venting PipesInstallation planning For horizontal terminationMinimum distances Venting installationInside Corner Detail How To Use The Vent Graph 10 1214 16Rear Wall Vent installation 5 x 8 Venting only Do not recess vent termination into any Wall. This will cause a fire hazardMaximum Three 3 90 Elb ows Horizontal with vertical rise through-the-wall applications Below Grade Installations Vertical through-the-roof applica- tions Flat ceiling installation Installation for vertical termina- tionAbove the first floor, including storage spaces and closets Flex Venting Installation Outside pipeFlex Venting Installation Install gas piping to fireplace location Check gas typeNatural Gas Propane/LPDo not use open flame to check for gas Check GAS Pressure and Electrical Installation MillivoltElectrical Wiring LeaksElectrical installation millivolt Remote Wall mounted Switch for millivolt valves onlyWhat to do if YOU Smell GAS Initial lightingWith open flame Approved leak testing methodNever check for gas leak Pilot position Main burner switchLighting the burner Do not use open flame to check for gas leaks Label all wires before disconnecting whenServicing controls. Wiring errors can cause Signature Command Electrical Installation Command Center Wall InstallationOptional FAN Blower System AC BoxOperating Instructions Signature Command Switch Box OPERATing InstructionsControl Board Signature Command System Operation Instructions FeaturesCommand Center AC Interface Board OptionalKey Combinations for System Settings FUNCTIONS/OPERATION Command Center OperationsSelf Diagnostics Chart Canopy & Glass Frame Canopy InstallationReinstalling clamps, keep fingers clear Glass Frame RemovalFloor brick Installation Install logs and rock wool ember material in fireboxLOG Installation LOG Installation All Logs on Burner with Rock Wool Burner Burner, Pilot and Control Compart- mentPilot Flame Burner FlameLogs Vent SystemGlass Door Rock woolTroubleshooting Standing Pilot IgnitionTroubleshooting Troubleshooting Signature Command SystemFirebox Components Description Qty HDV500Replacement Parts Standing Pilot Millivolt PartsHDV500NV HDV500PV 5a,b,c 13, 14 HDV500 Logs Accessories / Field Installed Options Replacement Parts Vent Components for 4 X 6B\Vent Components for 5 X HDV Series Direct Vent Gas Fireplace MassachusettsHDV Series Dir ct Vent Gas Fireplace Basic Warranty Lifetime WarrantyFive Year Warranty If Warranty Service is NeededEfficiency Ratings Mhsc

HDV500NV/PV specifications

The Monessen Hearth HDV500NV/PV is a powerful and efficient gas fireplace designed to enhance the warmth and ambiance of any living space. This model is part of Monessen's esteemed lineup of vented gas fireplaces, which are known for their elegant designs and performance. The HDV500NV/PV specifically is designed for those who desire both aesthetic appeal and functional heating.

One of the standout features of the HDV500NV/PV is its versatile installation options. It can be vented vertically or horizontally, providing flexibility for various home layouts. This adaptability makes it an ideal choice for homeowners looking to retrofit an existing space or build a new one. With a powerful input rating of up to 30,000 BTUs, it delivers exceptional heat output and efficiently warms the room, ensuring comfort during colder months.

The fireplace boasts a realistic flame presentation, thanks to its innovative burner technology. The advanced burner system creates flickering flames that mimic traditional wood-burning fireplaces, enhancing the overall aesthetic. Additionally, the HDV500NV/PV is equipped with a ceramic glass front that not only showcases the beautiful flames but also provides a clear view while maintaining safety standards.

For convenience, the HDV500NV/PV features a simple, user-friendly remote control that allows homeowners to adjust the flame height and heat output with ease. This feature adds a layer of comfort, as it eliminates the need to manually operate the fireplace for temperature adjustments. The optional adjustable thermostat enhances this convenience, allowing for automated temperature regulation.

The design of the HDV500NV/PV is equally impressive. Its clean lines and elegant finish make it a striking focal point in any room. Available in various styles and trims, it can seamlessly integrate into various home decors, from modern to traditional.

Safety is also a priority with the HDV500NV/PV. It includes built-in safety features such as a gas shut-off valve and an oxygen depletion sensor, providing peace of mind for users.

In summary, the Monessen Hearth HDV500NV/PV is a versatile, efficient, and aesthetically pleasing gas fireplace that combines advanced technologies with user convenience. Its realistic flame presentation, powerful heating capabilities, and stylish design make it a perfect choice for enhancing any home environment.
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