Cisco Systems SCE 2000 4/8xFE manual Troubleshooting the Firmware Package Installation

Chapter 8 Troubleshooting

Problem Solving Using a Subsystems Approach

Faulty power supply.

If the system still fails to come up when the power supply is connected to a different power source with a new power cable, the power supply unit is probably faulty. Contact a service representative.

Table 8-4	Power Supply LEDs
LED Label		Color	State	Function
IN		Green	On	The input voltage is in the required range.
			Off	The input voltage is not in the required
				range.
OK		Green	On	The output voltage is in the required range
				(between 11.9 and 12.1 VDC).
			Off	The output voltage is not within the
				required range (is greater than 12.1 VDC or
				less than 11.9 VDC).
Power A/B (front panel)		Green	Steady	Corresponding power supply unit is present
				and functioning normally.
		Red	Steady	Corresponding power supply unit present,
				but malfunctioning.
			Off	Corresponding power supply unit is either
				not present or has failed.

Troubleshooting the Firmware Package Installation

Check the following to help isolate a problem in the installation of the firmware package. Problems related to the installation of the firmware package could be any of the following:

•File not found in the expected location

•Wrong file type.

•Device to which the file is to be extracted is full.

Table 8-5 Troubleshooting the Firmware Package Installation

Diagnostic Action

Enter the CLI command:

•configure

•Boot system <filename>

Cisco SCE 2000 4/8xFE Installation and Configuration Guide

8-10 OL-7826-05