Chapter 8 Troubleshooting

Problem Solving Using a Subsystems Approach

Peer does not receive traffic from SCE 2000 (FE link is lit and Tx LED is flashing)

FE link is up but not receiving from peer (FE link is lit, but Rx LED is not flashing)

Table 8-7

Troubleshooting the Link Interface Subsystem

 

 

 

 

Symptom

Diagnostic Action

Possible Cause

Possible Solution

 

 

 

 

• Link is down. (LINK

CLI command:

Connector is not connected

Reconnect the cable to the FE port

LED not lit)

show interface

to the platform or to the

and to network.

• Status is WARNING

network.

 

FastEthernet 0/#

 

 

(Status LED is

counters

 

 

 

flashing orange)

 

 

 

 

• Output counters not

 

 

 

 

incrementing.

 

 

 

 

 

 

 

 

 

 

 

 

FE cable is broken.

Reconnect / replace the cable to the

 

 

 

 

FE port.

 

 

 

 

 

 

 

 

 

If FE counters are incrementing, this

 

 

 

 

indicates LED problem. Contact

 

 

 

 

customer support.

 

 

 

 

 

CLI commands:

Auto-negotiation may be

Check auto-negotiation configuration

 

show interface

incorrectly configured.

in the SCE 2000 and in its peers.

 

FastEthernet 0/#

 

 

 

counters

 

 

 

 

Check output of this

 

 

 

command for: “In good

 

 

 

unicast packet” and “Out

 

 

 

unicast packet”. These

 

 

 

counters should be constantly

 

 

 

incrementing.

 

 

 

 

 

 

 

• FE link is up (FE

CLI commands:

Auto-negotiation is disabled

Check auto-negotiation configuration

interface link LED is

show interface

at the SCE 2000 but enabled

in the SCE 2000 and in peer.

continuous green and

at peer.

 

FE interface Tx LED

FastEthernet 0/#

 

 

is flashing)

counters

 

 

 

• Peer does not receive

Check output of this

 

 

command for: “Out unicast

 

 

traffic from SCE 2000

 

 

 

packet”. This counter should

 

 

 

be constantly incrementing.

 

 

 

show interface

 

 

 

FastEthernet 0/#

 

 

• FE link is up (FE

 

 

No traffic is being

Check traffic connection at peer.

interface link LED is

 

 

transmitted to the SCE 2000

 

continuous green)

 

 

from its peers.

 

• No traffic received

 

 

 

 

(FE interface Rx LED

 

 

 

 

is not flashing)

 

 

 

 

 

 

 

 

 

Cisco SCE 2000 4/8xFE Installation and Configuration Guide

8-14

OL-7826-05

 

 

 

 

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