Chapter 8 Troubleshooting
Problem Solving Using a Subsystems Approach
•Peer does not receive traffic from SCE 2000 (FE link is lit and Tx LED is flashing)
•FE link is up but not receiving from peer (FE link is lit, but Rx LED is not flashing)
Table | Troubleshooting the Link Interface Subsystem | |||
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Symptom | Diagnostic Action | Possible Cause | Possible Solution | |
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• Link is down. (LINK | CLI command: | Connector is not connected | Reconnect the cable to the FE port | |
LED not lit) | • show interface | to the platform or to the | and to network. | |
• Status is WARNING | network. |
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FastEthernet 0/# |
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(Status LED is | counters |
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flashing orange) |
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• Output counters not |
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incrementing. |
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| FE cable is broken. | Reconnect / replace the cable to the |
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| FE port. |
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| If FE counters are incrementing, this |
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| indicates LED problem. Contact |
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| customer support. |
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| CLI commands: | Check | ||
| show interface | incorrectly configured. | in the SCE 2000 and in its peers. | |
| FastEthernet 0/# |
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| counters |
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| Check output of this |
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| command for: “In good |
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| unicast packet” and “Out |
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| unicast packet”. These |
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| counters should be constantly |
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| incrementing. |
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• FE link is up (FE | CLI commands: | Check | ||
interface link LED is | • show interface | at the SCE 2000 but enabled | in the SCE 2000 and in peer. | |
continuous green and | at peer. |
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FE interface Tx LED | FastEthernet 0/# |
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is flashing) | counters |
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• Peer does not receive | Check output of this |
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command for: “Out unicast |
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traffic from SCE 2000 |
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| packet”. This counter should |
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| be constantly incrementing. |
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| show interface |
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| FastEthernet 0/# |
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• FE link is up (FE |
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| No traffic is being | Check traffic connection at peer. |
interface link LED is |
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| transmitted to the SCE 2000 |
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continuous green) |
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| from its peers. |
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• No traffic received |
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(FE interface Rx LED |
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is not flashing) |
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Cisco SCE 2000 4/8xFE Installation and Configuration Guide
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