Chapter 8

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem Solving Using a Subsystems Approach

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CLI command:

Too many Telnet

Close one or more of the open Telnet

 

 

 

 

show telnet

connections (up to 5

sessions.

 

 

 

 

concurrent sessions are

 

 

 

 

 

 

 

sessions

supported).

 

 

 

 

 

 

 

CLI command:

Default gateway is incorrect

Check / reconfigure default gateway.

 

 

 

 

show ip default-

(when the host used as client

See Initial System Configuration (on

 

 

 

 

is not in the same network

 

 

 

 

gateway

as the SCE Platform).

page 5-3)

 

 

 

 

 

 

Refer to "IP Configuration" in the

 

 

 

 

 

 

Cisco Service Control Engine (SCE)

 

 

 

 

 

 

Software Configuration Guide.

 

 

 

 

 

 

 

 

 

 

 

 

 

CLI command:

Routing tables are

Check / reconfigure routing tables.

 

 

 

 

show ip route

incorrectly configured

See Initial System Configuration (on

 

 

 

 

(when the host used as client

 

 

 

 

<host-ip-address>

is not in the same network

page 5-3)

 

 

 

 

 

as the SCE Platform, and

Refer to "IP Configuration" in the

 

 

 

 

 

there is more than one

Cisco Service Control Engine (SCE)

 

 

 

 

 

gateway on the SCE

Software Configuration Guide.

 

 

 

 

 

Platform network).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CLI commands:

Host is not a member of a

Check / reconfigure access-list.

 

 

 

 

show access-

valid access-list.

See Initial System Configuration (on

 

 

 

 

 

 

 

 

 

lists

 

page 5-3)

 

 

 

 

show line vty

 

Refer to "Access Control Lists" in

 

 

 

 

access-class

 

the Cisco Service Control Engine

 

 

 

 

show ip access-

 

(SCE) Software Configuration Guide.

 

 

 

 

 

 

 

 

 

 

 

 

class

 

 

 

 

Telnet connection

 

CLI commands:

Telnet connection may be

Reconfigure line timeout.

terminates

 

show line

timing out.

timeout <time in

automatically

 

 

 

 

 

 

show line vty

 

seconds>

 

 

 

 

timeout

 

 

 

 

Troubleshooting the Link Interface Subsystem

Check the following to help isolate a problem in the link interface subsystem.

In general, the case where no traffic is coming out of the SCE 2000 is often caused by link problems or FE interface configuration. Note that in some cases, the problem which seems as a transmit problem could be in the Rx (no traffic is being received by the SCE 2000 or there is actually no traffic on the line, which could be a normal situation).

Note In CLI commands of FastEthernet interfaces, # stands for the number of the interface. This can be 1 through 4.

Problems in the link interface subsystem could be any of the following:

Link is down. (LINK LED not lit and system status is WARNING)

Cisco SCE 2000 4/8xFE Installation and Configuration Guide

 

OL-7826-05

8-13

 

 

 

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Image 125
Cisco Systems SCE 2000 4/8xFE manual Troubleshooting the Link Interface Subsystem, Host-ip-address