Cisco Systems SCE 2000 4/8xFE manual Troubleshooting the Management Subsystem

Chapter 8 Troubleshooting

		Problem Solving Using a Subsystems Approach
Symptom	Possible Cause	Possible Solution
Returned error is:	The package file does not exist in	Verify package file location and
Error—File <file	the specified location.	try again.
name> does not exist
In the output of the command,	Package file type mismatch.	Verify that you are trying to
the package file type is		open the correct package file.
management-image
instead of system-image
In the output of the command,	Package file platform mismatch.	Verify that you have the package
the package file platform is		file appropriate to your platform
not the correct installation file		type.
for the SCE 2000.
Returned error is:	The file is not a software	Verify that you are trying to
Package file <file	installation package file.	open the correct package file.
name> does not
contain magic header
Returned error is:	/tffs0/ device is full.	Delete old and unnecessary files
Error—There are only		and try the package extraction
		again.
X free bytes on
device <device
name>, but Y bytes
are needed for the
extraction (where X
and Y are stated in
bytes)

Troubleshooting the Management Subsystem

Check the following to help isolate a problem in the management subsystem.

Problems in the management subsystem could be any of the following:

•Management link is down. (Mng LINK LED not lit--also Status is WARNING)

•Management link is up (Mng LINK LED lit) but does not answer ping

•Telnet connection cannot be established due to link problems (Mng LINK LED not lit)

•Management link is up (Mng LINK LED lit) but Telnet connection cannot be established

•Telnet connection established, but terminates automatically

Note When the management link is down and/or a Telnet connection cannot be established, you must open a CLI session on a local terminal connected to the CON port. This enables you to solve the problem and then reconnect through the management port.

Cisco SCE 2000 4/8xFE Installation and Configuration Guide

OL-7826-05 8-11