Chapter 8 Troubleshooting

Troubleshooting Tools

Copying the User Log

You can view the log file by copying it to an external source or to disk. This command copies both log files to the local SCE platform disk or any external host running a FTP server.

To copy the user log to an external source, use the following command:

From the SCE 2000# prompt, type logger get user-log file-name

ftp://username:password@ipaddress/path and press Enter. The SCE 2000# prompt appears.

To copy the user log to an internal location, use the following command:

From the SCE 2000# prompt, type logger get user-log file-name target- filename and press Enter.

The SCE 2000# prompt appears.

Viewing the User Log

Note This command is not recommended when the user log is large. Copy a large log to a file to view it (see Copying the User Log (on page 8-5))

To view the user log:

From the SCE 2000# prompt, type more user-logand press Enter.

The user log appears, followed by the SCE 2000# prompt.

Clearing the User Log

You can clear the contents of the user log at any time. The user log contains important information regarding the functioning of the system. It is recommended that a copy be made before the log is cleared.

To clear the user log, complete the following steps:

 

Step 1

From the SCE 2000# prompt, type clear logger device user-file-log and press Enter.

 

 

 

 

 

 

 

Cisco SCE 2000 4/8xFE Installation and Configuration Guide

 

 

 

 

 

 

 

 

OL-7826-05

 

8-5

 

 

 

 

 

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Cisco Systems SCE 2000 4/8xFE manual Copying the User Log