Cisco Systems SCE 2000 4/8xFE manual Symptom Diagnostic Action Possible Cause Possible Solution

Chapter 8 Troubleshooting

Problem Solving Using a Subsystems Approach

	Table 8-6	Troubleshooting the Management Subsystem
Symptom	Diagnostic Action		Possible Cause	Possible Solution
Management link	• CLI command		RJ 45 connector is not	Reconnect the cable to the Mng port
down:	show interface		connected to the platform or	and to network.
• Mng LINK LED			to the network.
	Mng
not lit	• ping to management
• Status is
	interface fails
WARNING
(Status LED is
flashing orange)
			Cable not connected to	Reconnect the cable to the
			configured Mng port.	appropriate port or reconfigure active
				port.
				Interface Mng {0/1 0/2}
				active-port
			Cable is broken.	Check / Replace the cable.
Management link	CLI commands		One of the following	See Initial System Configuration (on
up:	• show ip route		configurations may be	page 5-3)
• Mng LINK LED			wrong:	Refer to "IP Configuration" in the
	• show ip default-
is lit			• IP address / subnet mask	Cisco Service Control Engine (SCE)
• ping to	gateway		• IP default gateway	Software Configuration Guide.
management
interface fails
	CLI command		An ACL may be assigned	See Initial System Configuration (on
	show access-lists		that denies entry.	page 5-3)
				Refer to "Access Control Lists" in
				the Cisco Service Control Engine
				(SCE) Software Configuration Guide.
• Telnet	• CLI command		Management interface IP	Check / reconfigure management
connection	show interface		address or subnet mask is	port IP address and subnet mask
cannot be			incorrect.
established	mng
• Mng LINK LED
is not lit (link is
down)
• Telnet	CLI command:		Telnet server is disabled.	Enable Telnet server:
connection	show telnet			service telnetd
cannot be
established	status
• Mng LINK LED
is lit (link is up)

Cisco SCE 2000 4/8xFE Installation and Configuration Guide

8-12 OL-7826-05