Brother Troubleshooting Error Messages and Data Remaining in Memory for Printers

CHAPTER 6 TROUBLESHOOTING

3.ERROR MESSAGES

3.1Error Messages in the Status Monitor

The status monitor will report problems with the printer as defined in the following table. Take the corrective actions for the error message the status monitor reports.

Error Message		Remedy
COVER OPEN	Close the front cover.
	If the front cover is half-opened, the error may not be cleared even
	after closing it. In that case, open the cover once and close it
	again.
NO PAPER or	(1)	Load paper into the paper cassette properly.
MISFEED	(2)	If paper is empty, load a new stack of paper into the cassette.
	(3)	Check that paper in the cassette is straight. If it is curled,
		straighten it before printing. Sometimes it is helpful to remove
		the paper, turn the stack over and put it back into the paper
		cassette.
	(4)	Reduce the amount of paper in the cassette. Keep paper
		loads below 27mm in depth.
	(5)	Check that the paper is a specified type of paper.
PAPER JAM	Clear the jammed paper inside the printer. Press the panel button
	if the printer does not automatically resume printing.
TONER LOW	Indicates that the toner cartridge is nearly empty. Purchase a new
	toner cartridge in order to be ready for when the ‘toner empty’
	message is indicated.
TONER EMPTY	Replace the toner cartridge with a new one.
PRINT OVERRUN	(1)	Press the panel button to print the data remaining in the
		printer.
	(2)	Reduce the complexity of the document or reduce the print
		resolution.
	(3)	(For HL-1250/1270N only) Expand the printer memory by
		adding a commercially available SIMM. Set page protection
		to ON by using the supplied Windows driver or RPC
		program.
	(4)	(For HL-1250/1270N only) Change the following settings in
		the supplied Windows driver and try again. The best
		combination of settings below will vary depending on the
		document.
		Graphics Mode / True Type™ mode / Use
		Printer TrueType™ Fonts
MEMORY FULL	(1)	Press the panel button to print the data remaining in the
		printer.
	(2)	Reduce the complexity of the document.
	(3)	(For HL-1250/1270N only) Expand the printer memory by
		adding a commercially available SIMM.
RESOLUTION	(1)	Reduce the complexity of the document before printing to
ADAPTED		prevent automatic reduction of the resolution.
(The printer has printed	(2)	(For HL-1250/1270N only) Expand the printer memory by
the document at a		adding a commercially available SIMM.
reduced resolution.)

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