CHAPTER 6 TROUBLESHOOTING
4.2Paper Jams
4.2.1Clearing jammed paper
Clear the jammed paper following the procedures below;
(1)Remove the paper cassette completely from the printer.
(2) Pull any jammed paper up and out of the printer.(Fig.
(3) Open the front cover.
Fig.
(4) Remove the drum unit assembly. Pull any jammed paper up and out of the printer.
Do not remove the drum unit assembly with additional force at this time if you cannot remove it easily. Instead, pull the edge of the jammed paper from the underneath of the printer.
Fig.
(5) Open the rear cover and pull the jammed paper out of the fixing unit. If you have to pull the paper towards the back of the printer, the fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages. Print a few copies of the test page until the toner scatter on the printed pages stops. (Fig.
(6) Close the rear cover.
Fig.
(7)Install the drum unit assembly and the paper cassette, then close the front cover.
NOTE:
If the jammed paper is removed completely, install the paper cassette first, then close the front cover and the printer will resume printing automatically. If the printer does not resume printing automatically, press the control panel button.
