CHAPTER 6 TROUBLESHOOTING

I-2

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User Check

(1) Check the paper used meets the recommended paper specifications.

(2)Check the printer’s environment. High temperature and high humidity conditions can increase the amount of background shading.

(3)Clean the corona wire with the wire cleaner.

(4)Try installing a new toner cartridge or drum unit.

Possible cause

Step

Check

Result

Remedy

Ground

contacts

 

 

 

 

 

 

 

 

 

 

 

Corona failure

1

Are the charge electrodes

Yes

Clean both electrodes.

(contact failure)

 

between the printer body and

 

 

 

 

the drum unit dirty?

 

 

 

 

 

 

 

 

 

Drum unit failure

2

Is the problem solved after

Yes

Replace the drum unit

 

 

 

replacing the drum unit?

 

with a new one.

 

 

 

 

 

 

 

Toner cartridge

3

Is the problem solved after

Yes

Replace the toner

 

failure

 

replacing the toner cartridge?

 

cartridge with a new

 

 

 

 

 

one.

 

 

 

 

 

 

 

High-voltage

4

Is the connections of the

Yes

Replace the high-

 

power supply

 

connector between the high-

 

voltage power supply

 

PCB failure

 

voltage power supply PCB and

 

PCB.

 

 

 

the engine PCB secured

 

 

 

 

 

correctly?

 

 

 

 

 

 

 

 

 

Main PCB failure

5

Are there any disconnected

No

Replace the main

 

 

 

connectors?

 

PCB.

 

 

 

 

 

 

 

Engine PCB

6

Are there any disconnected

No

Replace the engine

 

failure

 

connectors?

 

PCB.

 

 

 

 

 

 

 

6-25

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Brother HL-1030, 1240, 1250 service manual Dark