Brother 1250, HL-1030 Paper Feeding Problems, Double feeding, Wrinkles or creases, User Check

CHAPTER 6 TROUBLESHOOTING

4.3Paper Feeding Problems

Even if the paper is printed and ejected without any problems such as paper jams, paper feeding problems below may appear.

Users can clear these problems by following the ‘User Check’ items for each problem. Even if the same problem occurs again, follow the procedures in the table below.

F-1

Double feeding

User Check

Check the paper used meets the recommended paper specifications.

Possible cause	Step	Check	Result	Remedy
Separation pad	1	Is the surface of the separation	Yes	Replace the separation pad.
		pad worn out?

F-2

Wrinkles or creases

User Check

(1)Check that paper is loaded into the paper cassette correctly.

(2)Check the paper used meets the recommended paper specifications.

(3)Try printing using the straight-through output path.

(4)Turn over the stack of paper in the cassette or try rotating the paper 180° in the cassette.

Possible cause	Step	Check	Result	Remedy
Paper	1	Is the problem solved if new	Yes	Instruct the user how to store
		paper is used?		paper so that it does not
				absorb moisture.
Fixing unit	2	Is the entrance guide dirty?	Yes	Clean the entrance guide.
entrance guide
Fixing unit	3	Is the pressure roller dirty?	Yes	Clean the pressure roller.
			No	Replace the fixing unit.

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