Brother 1240, HL-1030, 1250 service manual Value or alphabet following ‘BR’ is a product ID

CHAPTER 6 TROUBLESHOOTING

S-6

This printer does not appear in Chooser with iMac and Power Macintosh G3 with USB. (HL-1240/1250/1270N only)

User Check

(1)Check the printer is turned on.

(2)Check the USB interface cable is connected correctly.

(3)Check the printer driver is installed correctly.

Possible cause	Step	Check	Result	Remedy
Printer	1	Select ‘Apple System Profiler’	No	Check the printer is turned on
connection		in Apple Menu. Are the		and the USB interface cable is
		following items indicated in the		connected correctly.
		USB box of the Device and		Check that the USB cable
		Volumes tab?
				used is the shielded twisted
		∙ Product ID: 6*($6) (for HL-
				pair type and 5 m or less.
		1240), 7*($7) (for HL-1250)		Try to connect the printer and
		or 8*($8) (for HL-1270N).
				PC with the USB cable directly.
		∙ Vender: Brother International
		Corporation (or 0x4f9)
Driver	2	Are there the following files in	No	Try to re-install the printer
installation		the Extensions Folder of		driver.
		System Folder?
		<For System 8.6 or higher>
			Yes	Turn off the printer and PC
		∙ BR_Backgrounder		power switch, and check all
		∙ BR_PrintMoniter(USB)		connections between them.
		∙ HL-1200/MFL Pro		Then, turn them on again.
		∙ USBPrintDriver

<For System 8.1, 8.5, 8.51>

∙BR_Backgrounder

∙BR_PrintMoniter(USB)

∙HL-1200/MFL Pro

∙USBPrintDriver(BR6*)

∙USBPrintDriver(BR7*)

∙USBPrintDriver(BR8*)

∙USBPrintDriver(BR9*)

∙USBPrintDriver(BRA*)

∙USBPrintDriver(BR100*)

*NOTE:

The value or alphabet following ‘BR’ is a product ID.

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