CHAPTER 6 TROUBLESHOOTING

1.3Identify the Problem

If you encounter any printer error or problem, first identify it referring to the chart below, then see the appropriate section. NOTE:

The following troubleshooting sections contain both the actions which users should take or check and the ones which service technicians should perform.

The printer does not print.

Printed page has a problem.

LED is blinking.

2.1 'Operator Calls'

Printed image has

 

 

a problem.

 

2.2 'Service Calls'

 

7 'Image Defects'

4.2 'Paper Feeding Problems'

Status monitor error message appears.

Error message is printed.

The printer does not load paper.

3.1 'Error Messages

Turn off and on the printer

in the Status Monitor' (Service errors

power switch.

only)

(The same error appers.)

 

3.2 'Error Message Printouts'

(Service errors only)

6. 'Malfunctions'

4.1 'Paper Loading Problems'

Printout is not correct.

8 'Incorrect Printout'

Paper jam occurs. 4.2 'Paper Jams'

The printer does

 

5. 'Software Setting Problems'

not start printing.

 

 

 

 

 

9. 'Network Problem'

6-3

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Brother 1250, HL-1030, 1240 service manual Identify the Problem, Printer does not print Printed page has a problem