Brother HL-1030, 1240, 1250 Operator Calls & Service Calls, LED Indication Error Remedy

CHAPTER 6 TROUBLESHOOTING

2.OPERATOR CALLS & SERVICE CALLS

2.1Operator Calls

An ‘operator call’ which the printer indicates on the LEDs is user recoverable. Identify the error from the table below and take the corrective action described for each indication to correct it. The printer automatically recovers from most errors, but it may also be necessary to reset the printer with the control panel button.

LED Indication	Error	Remedy
Alarm LED is blinking.	Cover open	Close the front cover. If the error is not
		cleared even after closing it, open the cover
		once and close it again.
		The error may occur because of the laser
		BD malfunction. Refer to ‘M-7 BD failure’ in
		Section 6.
Ready & Alarm LEDs are	Paper jam	Clear the jammed paper inside the printer.
blinking.		Press the panel button if the printer does
		not automatically resume printing.
	No paper	Load paper into the printer and press the
		panel button.
	Misfeed	Re-install the paper and press the panel
		button.
Alarm & Data LEDs are	Toner low	Indicates that the toner cartridge is nearly
blinking. (every 5 seconds)		empty. Purchase a new toner cartridge in
		order to be ready for when the ‘toner empty’
		message is indicated.
Alarm & Data LEDs are ON.	Toner empty	Replace the toner cartridge with a new one.

2.2Service Calls

When the printer indicates the need for a service call by illuminating all the LEDs and then a combination of LEDs alternately as shown in the table on the next page, a user unrecoverable error may have occurred.

Instruct the user to turn off the power switch, wait a few seconds and then turn it on again and try to print again. If the error is not cleared and the same service call appears, see Section 6 ‘Malfunctions’ to take the corrective action.

Error occurs.

Confirm the LED

indication.

Turn OFF/ON the power switch.

Error occurs	NO
again.
YES

See Section 6

Temporary error.

'Malfunction'.

Use the printer with-

out corrective action.

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