CHAPTER 6 TROUBLESHOOTING

P-2

Unable to print full pages of a document with the “PRINT OVERRUN” message.

User Check

(1)Press the panel button to print the data remaining in the printer.

(2)If this does not clear the error, reduce the complexity of your document or reduce the printer resolution.

(3)Expand the printer memory by adding a commercially available SIMM. (HL-1250/1270N only)

(4)Change the following setting in the printer driver and try again. The best combination of settings below will vary depending on your document. (HL-1250/1270N only)

Graphic Mode / TrueTypeTM mode / Use Printer TrueTypeTM Fonts.

NOTE:

This problem may appear if the data is too complex. If it is not cleared by taking the actions above, it will be impossible to print such data under the printer specifications.

P-3

Unable to print full pages of a document with the “MEMORY FULL” message.

User Check

(1)Press the panel button to print the data remaining in the printer.

(2)Reduce the complexity of your document or reduce the printer resolution.

(3)Expand the printer memory by adding a commercially available SIMM. (HL-1250/1270N only)

NOTE:

This problem may appear if the data is too complex.

For the HL-1240 printer, if it is not cleared by taking the actions above, it will be impossible to print such data under the printer specifications.

For the HL-1250/1270N printer, take the following procedures.

<For HL-1250/1270N only>

Possible cause

Step

Check

Result

Remedy

 

 

 

 

 

Unable to

1

Check the memory size in Print

Yes

Expand the memory size by

recognize SIMM

 

Configuration. Is it the default

 

adding SIMM.

 

 

size?

 

If the memory is already at the

 

 

 

 

 

 

 

 

maximum size, it will be

 

 

 

 

impossible to print the data

 

 

 

 

under the printer

 

 

 

 

specifications.

 

 

 

 

 

SIMM / main

2

Try installing SIMM into

Yes

Replace the SIMM.

PCB failure

 

another printer, then check the

 

 

 

 

memory size in Print

 

 

 

 

Configuration.

 

 

 

 

 

 

 

 

 

Is it possible to print the data?

No

Replace the main PCB.

 

 

 

 

 

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Image 165
Brother HL-1030, 1240 service manual For HL-1250/1270N only