CHAPTER 6 TROUBLESHOOTING

3.2Error Message Printouts

The printer will report problems by printing an error message as defined in the following table. Take the corrective actions for the error message the Printout reports.

Error Message

 

Remedy

 

 

 

MEMORY FULL

(1)

Press the panel button to print the data remaining in the

 

 

printer.

 

(2)

Reduce the complexity of the document.

 

(3)

(For HL-1250/1270N only) Expand the printer memory by

 

 

adding a commercially available SIMM.

 

 

 

PRINT OVERRUN

(1)

Press the panel button to print the data remaining in the

 

 

printer.

 

(2)

Reduce the complexity of the document or reduce the print

 

 

resolution.

 

(3)

(For HL-1250/1270N only) Expand the printer memory by

 

 

adding a commercially available SIMM. Set page protection

 

 

to ON by using the supplied Windowsdriver or RPC

 

 

program.

 

(4)

(For HL-1250/1270N only) Change the following settings in

 

 

the supplied Windowsdriver and try again. The best

 

 

combination of settings below will vary depending on the

 

 

document.

 

 

Graphics Mode / True Type mode / Use Printer

 

 

TrueType Fonts

 

 

 

RESOLUTION

(1)

Reduce the complexity of the document before printing to

ADAPTED

 

prevent automatic reduction of the resolution.

(The printer has printed

(2)

(For HL-1250/1270N only) Expand the printer memory by

the document at a

 

adding a commercially available SIMM.

reduced resolution.)

 

 

 

 

 

 

SERIAL INTERFACE

(1)

Press the panel button to resume printing.

FRAMING ERROR

(2)

Check the communication parameter settings* such as baud

(HL-1250 only)

 

rate and stop bit on both the PC and printer are the same.

 

 

 

 

 

SERIAL INTERFACE

(1)

Press the panel button to resume printing.

PARITY ERROR

(2)

Check the communication parameter settings* such as bit

(HL-1250 only)

 

length and parity on both the PC and printer are the same.

 

 

 

 

 

SERIAL INTERFACE

(1)

Press the panel button to resume printing.

OVERRUN ERROR

(2)

If the error occurs again, the RS-100M interface hardware

(HL-1250 only)

 

may be damaged. Replace the RS-100M.

 

 

 

 

 

SERIAL INTERFACE

(1)

Press the panel button to resume printing.

INPUT BUFFER

(2)

Check the communication parameter settings* such as the

OVERFLOW

 

handshake protocols on both the PC and printer are the

(HL-1250 only)

 

 

same.

 

 

 

(3)

If the error occurs again, the RS-100M interface hardware

 

 

may be damaged. Replace the RS-100M.

 

 

 

*NOTE:

 

 

The communication parameter settings are printed on the Print Configuration sheet. For details on how to print the Print Configuration sheet, see Section 1 ‘Print Configuration’ in Appendix 4.

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Brother 1240, HL-1030, 1250 service manual Error Message Printouts