HL-1240/1250/1270N only | Brother HL-1030 specs

S-4

Unable to print from application software with an Apple Macintosh Computer. (HL-1250 only)

(1)Check that the supplied Macintosh printer driver is installed in the System Folder and it is selected with Chooser.

(2)Check the PORT selection within the Chooser. It should match the port to which you physically attached the printer cable.

(3)Check that the serial slide switch of the optional interface board is in the Apple (RS-422A) position.

(4)Check the printer cable type: you cannot use a Local Talk or straight-through cable.

Possible cause	Step	Check	Result	Remedy

Failure inside	1	Is it possible to print the test	No	Identify the error type, then
the printer		page with the method of		refer to the specified section of
		Subsection 10.1 ‘Test Print		this chapter.
		Mode’ in this chapter?

Main PCB	2	Is it possible to print with	No	Replace the main PCB.
failure		another PC, printer cable and
		RS-100M?

RS-100M failure	3	Is it possible to print with	No	Replace the RS-100M.
		another PC and cable?

			Yes	This problem may appear
				under the specified system
				environment. Check the
				environment which the user
				used.

S-5

Although the USB driver is installed, it is unable to find the BRUSB: port.

(HL-1240/1250/1270N only)

(1)Re-install the USB driver by following the steps below;

i)Double-click the file “DeinsUSB.exe” in the USB directory of the CD-ROM or the floppy disk.

ii)Turn the printer off and on again.

iii)“Add New Hardware Wizard” is launched again, follow the instructions in the Wizard to re- install the driver.

(2)Try to connect the printer directly to the computer if it is connected through a network.

Possible cause	Step	Check	Result	Remedy
Computer	1	Does ‘Universal Serial Bus	No	This problem can be caused
settings		Controllers’ appear in the		by your computer settings.
		Device Manager tab of ‘System		See the computer manual.
		Properties’ in Control Panel?

USB cable /	2	Does the ‘BRUSB’ port appear	No	The USB cable is damaged.
printer damage		in the Device Manager tab of		Replace the cable.
		‘System Properties’ in Control		If the same problem appears,
		Panel?		the printer will be damaged.

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