CHAPTER 6 TROUBLESHOOTING

I-3

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Possible cause

Step

Check

Result

Remedy

Ground

contacts

 

 

 

 

 

 

 

 

 

 

 

Developing bias

1

Are the developing bias

Yes

Clean the electrodes

 

contact failure

 

contacts between the printer

 

at both sides.

 

 

body and drum unit dirty?

 

 

 

 

 

 

 

 

 

Drum unit

2

Are the drum shaft and drum

Yes

Clean the shaft and

 

 

electrode of the printer body

 

the electrode.

 

 

connected correctly?

 

 

 

 

 

 

 

 

 

 

 

 

No

Check the connection

 

 

 

 

 

between the shaft and

 

 

 

 

the electrode.

 

 

 

 

 

 

 

Drum unit failure

3

Is the problem solved after

Yes

Replace the drum

 

 

 

replacing the drum unit?

 

unit.

 

 

 

 

 

 

 

Toner cartridge

4

Is the problem solved after

Yes

Replace the toner

 

failure

 

replacing the toner cartridge?

 

cartridge with a new

 

 

 

 

 

one.

 

 

 

 

 

 

 

Scanner

5

Is the scanner harness

No

Reconnect the

 

harness

 

connected securely?

 

connector correctly.

 

connection

 

(Check if there is any play in

 

 

 

failure

 

the connection.)

 

 

 

 

 

 

 

 

 

Main PCB failure

6

Are printing signals being input

Yes

Replace the main

 

 

 

to the laser unit?

 

PCB.

 

 

 

Is the problem solved after

 

 

 

 

 

replacing the main PCB?

 

 

 

 

 

 

 

 

 

Laser unit failure

7

Is the scanner interlock lever

Yes

Replace the laser unit.

 

 

 

damaged?

 

 

 

 

 

 

 

 

 

 

 

Is the scanner mirror broken or

No

Replace the high-

 

 

 

loose?

 

voltage power supply

 

 

 

 

 

PCB.

 

 

 

 

 

 

 

6-26

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Brother 1240, HL-1030, 1250 service manual Completely blank