CHAPTER 6 TROUBLESHOOTING

I-6

Black and blurred vertical streaks

User Check

(1) Clean the corona wire in the drum unit.

(2) Check that the corona wire cleaner is at the home position.

(3) Check that the toner cartridge is not empty.

(4)The drum unit may be damaged. Install a new drum unit.

(5)The toner cartridge may be damaged. Install a new toner cartridge.

Possible cause

Step

Check

Result

Remedy

 

 

 

 

 

Corona failure

1

Is the vertical block streak

Yes

Return the wire cleaner to its

 

 

about 10mm wide?

 

home position.

 

 

(Check if the wire cleaner is at

 

 

 

 

its home position.)

 

 

 

 

 

 

 

Dirt in the paper

2

Is the paper cassette or feed

Yes

Clean the toner off.

feed system

 

system on the drum unit dirty

 

 

 

 

with toner?

 

 

 

 

 

 

 

Scratch on the

3

Is the drum surface scratched?

Yes

Replace the drum unit.

drum

 

 

 

 

 

 

 

 

 

Cleaning failure

4

Is the drum surface dirty with

Yes

Replace the drum unit.

 

 

toner in streaks?

 

 

 

 

 

 

 

Scratch on the

5

Is the surface of the heat roller

Yes

Replace the fixing unit.

heat roller

 

scratched?

 

 

 

 

 

 

 

NOTE:

If you print the same pattern continuously, the drum will be worn and black vertical streaks will appear on the paper.

This problem may occur with noise due to the corona wire being dirty. In that case, clean the corona wire with the wire cleaner.

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Brother 1240, HL-1030, 1250 service manual Black and blurred vertical streaks