I-22

CHAPTER 6 TROUBLESHOOTING

Light rain

Possible cause

Step

Check

Result

Remedy

 

 

 

 

 

Drum unit failure

1

Is the problem solved after

Yes

Replace the drum unit.

 

 

replacing the drum unit?

 

 

 

 

 

 

 

High-voltage

2

Is the problem solved after

Yes

Replace the high-voltage power

power supply

 

replacing the high-voltage

 

supply PCB.

PCB failure

 

power supply PCB?

 

 

 

 

 

 

 

I-23

Ghost

User Check

(1)Check the paper used meets the recommended paper specifications. Damp paper, thick media or rough surfaced paper can cause the problem.

(2)Check the printer’s environment. High temperature and high humidity conditions can cause the problem.

(3)Check that the appropriate media type is selected in the printer driver.

(4)Try installing a new drum unit.

Possible cause

Step

Check

Result

Remedy

 

 

 

 

 

Driver setting

1

Is thin paper such as 64g/m2

Yes

1) Change the current mode to

 

 

used under the thick paper

 

the normal mode from the

 

 

mode?

 

driver setting.

 

 

 

 

2) Print 5 or 6 blank pages if this

 

 

 

 

problem occurs.

 

 

 

 

 

Drum unit failure

2

Is the problem solved after

Yes

Replace the drum unit.

 

 

replacing the drum unit?

 

 

 

 

 

 

 

High-voltage

3

Is the problem solved after

Yes

Replace the high-voltage power

power supply

 

replacing the high-voltage

 

supply PCB.

PCB failure

 

power supply PCB?

 

 

 

 

 

 

 

6-39

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Image 161
Brother 1250, HL-1030, 1240 service manual Light rain, Ghost