CHAPTER 6 TROUBLESHOOTING

4.PAPER PROBLEMS

When any paper related problem occurs, ensure that the paper used meets the recommended paper specifications referring to Subsection 3.5 ‘Paper’ in CHAPTER 1.

4.1Paper Loading Problems

Problem

 

Remedy

 

 

 

The printer does not

(1)

Check that paper in the paper cassette is straight. If it is

load paper.

 

curled, straighten it before printing. Sometimes it is helpful to

 

 

remove the paper, turn the stack over and put it back into the

 

 

paper cassette.

 

(2)

Reduce the amount of paper in the cassette. Keep paper

 

 

loads below 27mm in depth.

 

(3)

Check that manual feed mode is not selected in the printer

 

 

driver.

 

 

 

The printer does not

(1)

Re-install the paper firmly into the manual feed slot, one sheet

load paper from the

 

at a time.

manual feed slot.

(2)

Check that manual feed mode is selected in the printer driver.

 

 

 

The printer will not load

Check that envelopes are loaded into the manual feed slot. The

envelopes.

application software must be set up correctly to print on the

 

envelope size you are using.

 

 

The printer does not

Close the rear cover.

print into the output tray.

 

 

 

 

 

The printer does not

(1)

Check that the Lower tray cable is connected to the printer.

print on the specified

(2)

Check that the appropriate printer driver is selected.

paper.

 

 

(HL-1250/1270N with

 

 

optional lower tray unit

 

 

only)

 

 

 

 

 

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Brother 1250, HL-1030, 1240 service manual Paper Problems, Paper Loading Problems, Problem Remedy